Customer Experience Transformation Advisory Lead
Accenture
Accenture in Arlington, Virginia, is looking for an experienced consultant specializing in customer support and transformation. This role entails evaluating and improving client offerings and leading project teams to enhance organizational capabilities. The ideal candidate will have over six years of management consulting experience, particularly in customer service, and must demonstrate strong project management and analytical skills. Experience with cloud solutions and artificial intelligence is highly valued. #J-18808-Ljbffr Accenture
$87k - $294k
...is seeking a Utilities Industry, CIS Transformation Consulting Manager for a full-time role... ..., Virginia. This position requires leading strategic consulting engagements in the... ...sector, where you will enhance customer experience and operational efficiencies. The ideal...SuggestedFull time- ...into strategic solutions and executive recommendations. You will lead portions of client engagements, synthesize research, and... ...role requires a track record in strategic communications and transformation, with hybrid on-site work 2-3 days weekly and a 40-hour work week...Suggested
- ...looking for a skilled OneStream Manager to provide advisory and implementation services as part of their Transformation team in Arlington, Virginia. You will engage in... ..., relevant certifications, and significant experience in consulting practices. This role comes with a...Suggested
- ...Director of Business Development AirKey is a leading authentication and identity solution dedicated to providing innovative solutions... ...institutions to reduce fraud while delivering better customer experiences. We are seeking an experienced Director of Business Development...Suggested
$94.4k - $293.8k
...our clients through sustained customer relevance. Our capabilities... ...execution: growth, product and experience design; technology and... ...to help clients optimize and transform their customer service solutions... ...roadmaps, and execute solutions Lead delivery teams to redesign...SuggestedContract workLive inWork at officeLocal area- ...platform modernization, cybersecurity, and customer experience — all built to handle the complexity... ...of a once-in-a-generation technology transformation. If that sounds like the kind of... ...competitive deals Experience navigating and leading RFP/RFI responses with discipline —...Temporary workImmediate startRemote workFlexible hours
$70.35k - $205.8k
...Evaluate clients’ current customer service offerings, identify... ...roadmaps, and execute solutions Lead delivery teams to redesign... ...deliver optimal customer service experiences Collaborate with visual... ...areas: customer service transformation, customer service experience...Contract workLive inLocal area- ...in the United States is seeking a Senior for Tax Technology & Transformation - Direct Tax. The role involves shaping tax tech solutions,... ...implementations, collaborate with multidisciplinary teams, and help grow a trusted advisory practice in a regulated industry. #J-18808-Ljbffr EY
$95.9k - $178.1k
...Stack to drive new levels of performance, competitiveness, and customer experience. Location: Hybrid - Washington, DC. Candidates within 25... ...Gather and disseminate customer and competitor intelligence. Lead strategic planning, opportunity identification, and qualification...Full timeContract workWork at officeLocal areaFlexible hours2 days per week- Grant Thornton is seeking an Advisory Director Client Relationship Executive - Transformation to enhance growth through trust-based relationships and high-impact solutions. This role involves active prospecting, leading client strategies, and architecting advisory solutions...
- Overview Build and scale customer communities across Nitra's healthcare... ..., and reference programs. Lead customer communications... ...insights. Build and manage Customer Advisory Boards and Physician Councils... ...deliver exceptional customer experiences across the full customer...Work at office
- ...seeking a Business Development Manager to drive sales within risk advisory services, finance, and tax. You will collaborate with practice... .... Ideal candidates will possess a Bachelor’s degree and a minimum of seven years of related sales experience. #J-18808-Ljbffr Sikich
$152.48k - $196.6k
...Director- Business Development Concentrix is a global leader in customer experience solutions and technology, improving business performance for... ...tech-powered solutions and human-centered services. They lead and manage the opportunity from initial sales qualification...Immediate startRemote workWorldwide$140k - $160k
...A leading consulting firm based in Washington, DC seeks a Strategy and Transformation Manager to spearhead high-value transformation initiatives. The successful candidate... ...’s degree and over three years of relevant experience. The position offers a competitive salary range...Remote work- Ladders seeks a Financial Advisory Senior Director Office Of The CFO in Washington, DC to join a leader in Business Services. This role supports financial strategy, forecasting, and performance management to strengthen visibility and decision-making. You will partner with...Work at office
$126.7k - $174.2k
...team shaping Humana’s future. Humana’s Transformation Office team is a high‑performing team that... ...providing a differentiated healthcare experience, and growing our reach and impact with... ...agenda. Key Responsibilities Leads execution of one complex workstream (or...Temporary workApprenticeshipWork at officeRemote workRelocation package3 days per week- A leading consultancy firm is seeking a technical lead specializing in Siemens MES solutions. The role involves guiding project teams... ...qualifications include a Bachelor's Degree or equivalent work experience and over 8 years of experience with Siemens MES products....Work experience placement
- ...management and ERP systems, and will be responsible for business process transformation, compliance alignment, and providing functional support across several federal agencies. Key duties include leading process reengineering efforts, standardizing financial operations,...
$142.6k - $261.5k
...Consulting Manager in McLean, Virginia. This role involves leading ServiceNow Transformation teams and ensuring successful project delivery while... ...team dynamics. Candidates should possess strong consulting experience and leadership skills to drive projects focused on ITOM/...- ...global consulting firm seeks a Growth Consulting Manager to lead customer transformation programs in the TMT sector. This role requires a strong... ...team. Ideal candidates should have 7+ years of relevant experience, excellent client relationship skills, and a passion for...
- ...modernize workflows. You will deliver data-driven insights to executives and guide risk ownership across all business units. The ideal candidate has 10+ years of EHS experience, strong leadership, and experience integrating ERP systems with BI tools. #J-18808-Ljbffr Jobtailor
- TLN Worldwide Enterprises Inc is seeking a Senior ERP Program Manager to lead enterprise resource planning and financial system initiatives. This role requires overseeing the implementation and management of complex financial systems, including Oracle Federal Financial...Worldwide
$80k - $158k
Wipro Technologies is looking for a candidate in Arlington, Virginia, to lead domain-led transformation initiatives, overseeing delivery governance and ensuring business outcomes through revenue growth. Candidates should have strong expertise in PL/SQL, ETL tools, and...- ...seeking a Manager in Application Design and Development to lead ServiceNow transformation teams in Arlington, Virginia. This role focuses on... ...CMDB, supported by relevant certifications and consulting experience. The position entails a hybrid working model offering flexibility...
- ...healthcare payer organizations and involves managing workstreams, leading analyses, and mentoring junior staff. With a focus on... ...insights and deliverable materials while driving performance transformation and facilitating stakeholder engagement. A Bachelor’s degree...
- The Washington Post seeks a Payroll Lead to modernize U.S. payroll operations by amplifying automation and redesigning processes. This role requires over 10 years of payroll experience, including leadership and Workday expertise. The successful candidate will oversee payroll...
- ...management and agile delivery, focusing on platform evaluation and change management. The ideal candidate will have significant experience leading complex initiatives and strong communication skills, contributing to decision-making and systems implementation. #J-18808-...Remote workMonday to Friday3 days per week
- Humana in the Washington, DC area seeks a Transformation professional to join the Transformation Office. You will work on high‑visibility initiatives, shaping the company’s future with senior leaders and cross‑functional teams. You will develop initiative‑level work plans...Work at office
- ...practitioner in Arlington, Virginia. The role involves leading inventory and procurement transformation initiatives for health system clients, driving... ...ideal candidate has at least five years of supply chain experience, particularly in inventory management and...
- ...seeking a Manager, Generative AI & Content Transformation, to modernize clients' content... ...using AI technologies. The role involves leading delivery efforts, acting as a trusted advisor... .... Applicants should have consulting experience, familiarity with content automation tools...
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