Veterinary Practice Manager

North Boston Animal Hospital is opening in October 2026, and we're looking for a full-time Practice Manager to help lead the launch of our brand-new general practice and urgent care hospital.

This is a unique opportunity to build a team, shape the culture, and establish the systems that will define the hospital from day one. You'll lead veterinarians, technicians, and support staff while overseeing daily operations, team development, and the client experience.

Located in Boston's historic North End, our modern hospital will feature state-of-the-art equipment and a collaborative team excited to build something exceptional together.

What to Expect

Salary: $70,000 - $115,000 per year, determined by the candidate's skills, experience, and qualifications. Eligibility for up to 15% performance-based annual bonus.

Schedule: This is a full-time position. The hospital will be open 7 days a week, from 8:00 AM-9:00 PM.

As you join our mission, expect to be supported in your work and home life with:

• All the benefits you deserve- medical, dental, vision, and retirement.
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.

Key Responsibilities:

• Oversee day-to-day operations, with a primary focus on personnel management, including hiring, training, and development.
• Manage Clinic operations, including scheduling and inventory management.
• Guide and coach colleagues toward continuous improvement, maintaining a strong commitment to the client experience.
• Demonstrate initiative in balancing the needs of both the business and the staff.
• Collaborate closely with the Doctor co-owner on the hospital's growth potential, set goals, remove obstacles, and build a hospital where great medicine and great business go hand in hand.
• Champion the client experience from first call to follow-up, building loyalty and growing the practice's reputation in the community.
• Perform other related duties as assigned.

Qualifications:

• Previous management experience in a veterinary setting is required.
• Comfortable working part time on the floor, both in the back and up front.
• Experience executing clinical HR functions, including SOPs, evaluations, and disciplinary action.
• Data-informed decision-maker who takes ownership
• Ability to quickly learn and utilize our practice management system

About North Boston Animal Hospital

Opening in October 2026, North Boston Animal Hospital will bring high-quality general practice and urgent veterinary care to Boston's historic North End.

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