Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

About Our Agency

Since opening our agency in 2006, we've been committed to providing personalized insurance and financial service solutions while building lasting relationships with our customers throughout the Jacksonville and St. Johns communities. As a locally owned agency, we believe every customer deserves a customized plan tailored to their unique needs and goals.

Our team takes pride in delivering exceptional service in a supportive, collaborative environment where professional growth and teamwork are encouraged. Recognized with honors including Chairman's Circle, Ambassador Travel, and Presidents Club, we're passionate about helping our customers protect what matters most while creating rewarding career opportunities for our team members. If you're looking to join a high-performing agency that values people, community, and personal development, we'd love to hear from you.

ROLE DESCRIPTION:

Monday-Friday 8:30am-5:15pm

Kim Lego - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.