Marina Dock Attendant - Temporary 2026 Term

Port Of Dubuque Marina Attendant

GENERAL SUMMARY: Under supervision of the Parks & Recreation Business Development Manager (BDM) and the Marina Manager, the Marina Attendant for the Port of Dubuque Marina will service boats and other marine vehicles with fuel and pump-outs; assist boaters with docking and departing, collect payment for services and supplies; greet and assist convenience store customers; and perform other duties as assigned.

The ideal candidate possesses the ability to follow a management philosophy that is input oriented and values fairness, problem solving and the development of partnerships; to work effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation, and teamwork.

Job Duties

• Collect dock fees, fares or payment from customers.
• Record sales or transactions data.
• Clean machinery or equipment; both boater shower suites and public restrooms, and facilities or work areas.
• Acquire supplies or equipment.
• Control pumps or pumping equipment.
• Sell products or services.
• Provide transportation information to passengers or customers; customer service.
• Greet and assist customers.
• Operate cash register, point of sale and customer reservation systems; food and concessions equipment; and manual or power tools and equipment.
• Verify ages of customers purchasing alcohol, tobacco products.
• Stock and rotate inventory.
• Assist with start-up and closing procedures; boaters mooring and departing; and manager with maintenance and repair duties.
• Fuel boats.
• Utilize sanitary pump-out system to empty waste tanks.
• Process deposits.
• Water dock planter boxes.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services which includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Qualifications

MINIMUM QUALIFICATIONS:

• Must be at least 16 years old.
• Customer service or related skills.
• Provide proof of current (free) Iowa Program for Alcohol Compliance Training (IPACT) certification or ability to get IPACT certified prior to first day of work.
• Provide proof of current (free) Iowa I-Pledge certification or ability to get I-Pledge certified prior to the first day of work. The goal of I-PLEDGE is an increase of voluntary compliance with the state's tobacco, alternative nicotine and vapor products laws through education and enforcement.
• Ability to obtain an Iowa Underground Storage Tank (UST) Class C Operator certificate (free) in the first week of work. (Will be trained by BDM, an Iowa Class A/B Operator).

PREFERRED QUALIFICATIONS:

• Cashier experience.
• Facilities and grounds maintenance.
• Mechanical experience.

Supplemental Information

FLSA STATUS: Non-exempt

SUPERVISORY STATUS: None