Reservationist / Customer Service Representative

Job Description

Job Description

Reservationist / Customer Service Representative 

Luxury transportation company is seeking a professional individual, that is well organized, self-motivated for our Office Reservationist / Customer Service Representative position. This position requires you to provide general support to our customers and staff. You will answer phone calls and book reservations, so great customer service skills is a must. Also respond to emails, and organize files. You will be an essential part of our team, providing support to various departments, so a positive attitude and attention to details are a must. This position requires to be Flexible and available to work mornings, evening, weekends or Holidays as needed. 

Duties and Responsibilities

• Answer phone calls and book reservations 
• respond to emails
• Maintain and organize files
• Assist other departments with administrative or clerical support as needed

Requirements and Qualifications

• High school diploma or equivalent
• Prior experience in an administrative or Reservationist Representative role a plus
• Customer service skills a plus
• Proficient with Microsoft Office and calendaring programs
• Highly-organized multitasker who works well in a fast-paced environment
• Willingness to learn and to grow with the company
• Excellent communication and organizational skills
• Flexible and available to work mornings, evening, weekends or Holiday as needed.