Client Services Specialist

We are seeking a Client Services Specialist to provide exemplary customer service for our clients and lenders. At Four Stars Finance (A D&M Leasing Company), you will play a vital role in ensuring exceptional customer experiences. Responsibilities Aptitude for discretion given sensitive and confidential information Answer phones and respond to incoming email requests File and process insurance claims Provide accurate payoffs to dealers upon request by communicating with lenders Process daily Welcome Letters for new lessees Assist with insurance tracking Scan and index all lease correspondence Process returned mail and address changes Audit funding documents for accuracy Assist with personal property questions and documents Assist with special projects Qualifications High sense of urgency and ability to work at a fast pace Leadership traits and/or supervisory experience Excellent customer service and organizational skills Self‑motivated, goal‑oriented and enthusiastic presence in a team environment Ability to manage repetitive tasks day to day to stay ahead Ability to use creative thinking and resolve one‑off scenarios Proficient computer skills (Microsoft Office Suite – Word, Excel) Professional appearance with reliable work ethic Being bilingual is a plus! Valid driver’s license and successful completion of background check and drug screen Benefits Fast paced work environment Medical and dental coverage available after orientation period Paid vacation 401(k) Work Hours & Compensation M‑F 9‑6 pm. Current hourly range: $22–$26 per hour. Business Address Four Stars Finance 16479 Dallas Pkwy, Suite 720 Addison, TX 75001 #J-18808-Ljbffr