Human Resource Generalist

Job Description

Job Description

BETHESDA

Human Resources Generalist 

As a Human Resources Generalist, you’ll serve as a key partner to workforce planning with scheduling staff in our ancillary departments, and compliance with employee coaching and onboarding. You’ll ensure HR Practices reflect our values and support a thriving, high-performing team. Your role bridges day-to-day support for the HR department and scheduling – helping to drive engagement, consistency, and a culture where people grow and stay. 

Position summary

Employment Type

Full-time, benefits eligible

Classification

Hourly, Non-Exempt

Schedule

80 hours per pay period I  Monday–Friday, 8:00 a.m. – 4:30 p.m.  

Pay Range

$21.83 - $24.58 per hour, based on experience and qualifications

Location

On-Site I Bethesda Grand in Wilmar

Reports To

Director of Human Resources

Dress Code

Business casual, with Bethesda identification badge.

Job responsibilities

• Build & Maintain Department Schedules — Create, publish, and maintain master and daily schedules for assigned ancillary departments in OnShift; process time-off requests, shift trades, and schedule changes accurately and ahead of posting deadlines.
• Manage Daily Coverage & Call-Ins — Monitor call-ins and open shifts each day; secure replacement coverage by phone, text, and messaging; escalate gaps that put minimum coverage or service levels at risk.
• Maintain Rotational Schedules & Staffing Levels — Manage rotational schedule templates and weekend and holiday rotations.
• Track Time Off & Attendance — Record paid personal leave and gather daily absentee information and report occurrences under Bethesda’s attendance policy.
• Partner with Department Directors and HR Department — Meet regularly with ancillary department directors and Human Resources regarding coverage needs, open positions, time-off planning, and recurring staffing gaps; escalate unresolved issues promptly.
• Ensure Payroll Accuracy & Documentation — Review timecards, missed punches, and schedule variances ahead of each pay period close; keep staffing records and scheduling documentation accurate and current; orient new team members to Bethesda’s scheduling processes.
• Provide Hands–On   HR Support to Managed sites – Partner with on-site HR representatives and leadership to ensure strong onboarding and compliance practices and consult on people-related topics.
• Other Duties as Assigned — The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Qualifications

• High school diploma or equivalent required; post-secondary education (diploma, associate’s degree, or higher) preferred.
• Minimum of 2  years of scheduling, staffing, or administrative coordination experience in healthcare or senior living is preferred but not required.
• Strong organization, time management, communication, and customer service skills.
• Experience building schedules for large or multi-department teams.
• Proficiency with OnShift scheduling software, Microsoft Office (Excel, Outlook, Word, Teams).
• Ability to manage competing priorities and stay composed through frequent interruptions and last-minute changes.
• Ability to maintain strict confidentiality of employee and resident information.

Physical & Mental Demands

• Primarily light work, requiring frequent periods of sitting at a workstation.
• Regular walking, standing, bending, stooping, pushing, and pulling.
• Occasional squatting, kneeling, and reaching above shoulder level.
• Occasional lifting of up to 20 pounds.
• Sustained judgment, initiative, and problem-solving amid frequent interruptions.

Acknowledgment

I have read this job description and understand the responsibilities and requirements of this position.