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Head of Client Experience Strategy

HDR

HDR is seeking a Client Experience Director to lead enterprise-wide client experience strategy across service lines, embedding client-focused behaviors and driving continuous improvement. You will collaborate with business groups, operations, marketing, and leadership to translate insights into action and measurable outcomes. The role emphasizes governance, change management, and performance measurement to advance client loyalty and long-term growth, with in-office responsibilities across HDR’s #J-18808-Ljbffr HDR

Vacancy posted 4 days ago
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