Commercial Lines Account Manager

Job Description

Job Description

S uperior Insurance Partners is a rapidly growing insurance brokerage platform specializing in commercial lines, personal lines, and employee benefits solutions for businesses and individuals across the United States. Through strategic acquisitions and long-term partnerships with leading independent agencies, Superior has built a strong presence throughout the Midwest and Eastern U.S.

At the core of Superior's approach is its mission: to improve the lives of its Agency Partners by supporting their personal, professional, and financial goals. Rather than applying a one-size-fits-all model, Superior develops customized growth strategies tailored to each partner agency's unique vision and objectives. Agency partners gain access to a robust shared-services platform that includes accounting and finance, recruiting, human resources, AMS/IT support, marketing, and M&A expertise — allowing local agencies to maintain their entrepreneurial culture while benefiting from the scale, resources, and best practices of a larger organization. Long-term economic alignment ensures partners remain invested in the collective success and growth of the platform.

Superior Insurance Partners is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm focused on investing in and partnering with lower middle-market businesses. TDP companies have completed over 1,000 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management.

We are seeking a Commercial Lines Account Manager to manage various operational functions within our organization, focusing on client service processes and systems. The successful candidate will align team goals with office strategy, driving business outcomes such as client retention, satisfaction, and operational efficiency while fostering a culture of continuous improvement.

Key Responsibilities:

• Managing a small book of commercial business.
• Drive business outcomes by enhancing client retention, achieving operational targets, and adding value to clients.
• Administer carrier relationships and manage key operational systems.
• Leverage technology to improve productivity, quality, and client satisfaction.
• Manage backend operations, including book movements, carrier setups, policy downloads, and suspense tasks.

Qualifications:

• 2+ years of experience in commercial lines, focusing on client services.
• 2+ years of experience with Agency Management Systems, Applied Epic preferred.
• Property & Casualty insurance license.
• Proven experience in operations management, preferably with IT operations.
• Strong leadership, organizational, and communication skills.