Shipping Coordinator

Shipping Coordinator

Fall River, MA Monday–Friday | 9:00 AM – 5:30 PM

About the Role

D2G Group is looking for a detail-oriented Shipping Coordinator to support daily outbound shipping operations and help ensure customer orders are shipped accurately, efficiently, and on time.

This role serves as a key link between our warehouse, carriers, and customer service teams. The ideal candidate is organized, proactive, and comfortable managing multiple priorities in a fast-paced distribution environment. Experience with LTL shipments, freight coordination, and shipping documentation is preferred.

If you enjoy problem-solving, coordinating logistics, and keeping operations running smoothly, we'd love to hear from you.

What You'll Do

• Monitor incoming orders and emails for shipping requests, quote requests, special instructions, and order changes
• Coordinate daily outbound shipments and ensure orders are processed accurately and on schedule
• Obtain freight quotes using carrier websites, freight tools, email, and phone communication
• Create Bills of Lading (BOLs) for LTL shipments and ensure proper shipment documentation
• Schedule carrier pickups and coordinate same-day shipment processing whenever possible
• Maintain shipment and pallet tracking logs for open, in-process, and completed orders
• Communicate shipping instructions and priorities to warehouse team members
• Follow up on missed pickups and communicate issues with carriers, management, and internal teams
• Maintain the sales order dashboard and ensure orders are released and processed appropriately
• Support safe and efficient warehouse operations
• Maintain a clean, organized, and safe work area
• Perform other duties as assigned

What We're Looking For

• Strong organizational and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and problem-solving abilities
• Comfortable using computers, email, and web-based shipping tools
• Attention to detail and commitment to accuracy
• Ability to work independently while collaborating with warehouse and customer service teams
• Basic math skills, including addition and subtraction
• Ability to follow detailed instructions, department procedures, and safety requirements
• Ability to obtain forklift certification

Qualifications

• High School Diploma or equivalent required
• Previous experience in shipping, logistics, freight coordination, distribution, or warehouse operations preferred
• Experience with LTL shipments, freight quoting, and Bills of Lading (BOLs) preferred
• Experience coordinating carrier pickups and transportation activities preferred

Physical Requirements

• Frequently lift and carry items weighing up to 40 pounds without assistance
• Frequently lift and carry items weighing up to 125 pounds with assistance
• Regularly stand, walk, bend, twist, pull, and push throughout an 8-hour shift

Why Join D2G Group?

• Stable, full-time schedule
• Monday–Friday workweek
• Opportunity to play a critical role in customer order fulfillment
• Collaborative team environment
• Growth opportunities within a leading e-commerce and manufacturing organization

If you're organized, dependable, and enjoy coordinating the details that keep products moving, we'd love to hear from you.