Digital Project Coordinator

Digital Project Coordinator

Location: San Antonio, Texas (Remote)

Role Overview

We are seeking a Digital Project Coordinator to support a digital risk mitigation team within a large financial services organization. This role is responsible for ensuring compliance across digital customer experiences, maintaining governance controls, managing digital content reviews, retiring outdated digital assets, and supporting digital disclosure management.

Key Responsibilities

• Develop and manage a quarterly project schedule to execute approximately 200 digital eCommerce experience reviews, 50 standalone marketing reviews, and 50 page retirements per quarter.
• Lead daily standups with team members to ensure all work remains on track and escalate as needed.
• Facilitate sessions with key stakeholders, including compliance and legal, to review digital pages and ensure content is current and compliant.
• Coordinate and execute required updates to digital pages from inception to completion.
• Track and communicate the progress of quarterly reviews and updates.
• Maintain documentation to evidence compliance with all governing controls and digital page review standards.
• Track and analyze team Key Performance Indicators (KPIs) to drive performance insights and improvements.
• Proactively work to find solutions to make processes more effective and efficient.
• Maintain team training, process documentation, and the team's SharePoint site.
• Perform control monitoring activities and support annual control testing.

Required Qualifications

Education: Bachelor's Degree required.

Experience:

• 2+ years of experience in Project Coordination or Project Management.
• 2+ years of experience supporting digital, eCommerce, or online customer-facing experiences.
• 2+ years of experience communicating, collaborating, and working cross-functionally with stakeholders in a large organization.
• 2+ years of experience planning, coordinating, and executing projects involving multiple stakeholders.
• Experience maintaining, tracking, and analyzing performance metrics and KPIs.

Technical Skills:

• High proficiency with Microsoft Excel and Word.

Preferred Qualifications

• Experience within the insurance or financial services industry.
• Familiarity with compliance, risk management, governance, or control frameworks.
• Understanding of regulatory requirements related to insurance or financial services.
• Experience with Jira Work Management (JWM).
• SharePoint administration or advanced SharePoint experience.
• Experience documenting, monitoring, and improving business processes.

Ideal Candidate

• Detail-oriented and proactive.
• Process-focused with strong problem-solving skills.
• A collaborative team player who is energetic and inquisitive.
• Comfortable adapting to change and technology-focused.
• Possesses an innovative mindset with a focus on continuous improvement.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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