SUPERVISOR, SHIFT

Job Description

Job Description

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

Under direct supervision, maintain continuous state of alertness and awareness to control and secure the facility and residents. Operate within legal constraints and contract agency stipulations in order to maintain the security of the facility and safety of residents, staff and community. Supervise Monitor activities and assist in providing training to them. 

 

Primary Duties and Responsibilities

• May perform all duties of Monitor I and II.
• Provide training, supervision, and leadership to Monitors through the assignment of work, monitoring of progress and review of results.
• Train, supervise and oversee shift personnel duties, ensuring that schedules are properly covered, duties enacted, reports made, etc. so the security of the facility is maintained and overtime kept to a minimum.
• Review all required reports written during assigned shift to ensure accuracy and completeness and verify all scheduled passes and appointments. Address deficiencies with responsible personnel promptly.
• Physically patrol building to observe and listen to individual residents and groups of residents and monitor the state of the building. Examples of activities include smelling for marijuana and/or unauthorized tobacco use; listening to conversations; ensuring doors and windows are properly secured. Perform random perimeter checks including exterior doors of the facility and monitor the alarm system.
• Train, supervise and/or perform the following activities on both a scheduled and random basis: urinalysis testing, pat downs, shakedowns, counts, room searches, breath tests, etc., to maintain control and security of the residents and facility.
• Document disciplinary action for rule violations according to procedure, to comply with contracting agency requirements, and log accordingly.
• Train, supervise and/or perform oversight of meals, visitor hours, and work details to observe for unusual or suspicious activities or behavior so that preventative measures are taken prior to potential problem occurrences.
• Use judgment to determine inappropriate or abnormal conditions or behavior. Take action to verify or correct abnormal or unusual situations, or request assistance and input from a peer or supervisor of the situation escalates beyond your capabilities.
• Conduct scheduled and impromptu inspections of resident living and common areas for cleanliness and proper maintenance in order to meet health and safety requirements. Forward maintenance reports to the Assistant Director.
• Maintain legible, accurate and concise records in the daily logs; including phone, resident in/out, visitor’s in/out, and facility check logs. Include information on facility conditions; unusual or suspicious resident behavior, comments, complaints or grievances, etc., so that staff on all shifts are continuously informed of the status of residents and facility.
• Address and provide incident reports for all serious or unusual incidents that occur and/or reported. Take actions as appropriate within the policies of the facility
• Perform on-call administrator duties in rotation and prepare incident reports that are legible, and accurately reflect all pertinent facts.
• Coordinate and supervise the transportation of residents in accordance with established schedule, using facility vehicle, in accordance with the needs of the facility.
• Visually check logs (e.g., UA, room search, medication, pat down, verification) to determine if the activity has occurred and that the information recorded is correct and complete. Prepare monthly written compliance reports for Facility Director.
• Make initial contact with any visitors and verify their identity. Be professional and courteous while assisting visitor or government officials with resident affairs (e.g., arrival, release, etc.).
• Communicate with residents and staff in a professional manner to affirm and enhance self-esteem and dignity, and to maintain positive resident/staff relations.
• Participate in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and resolve problems and function as a unified team.
• Maintain confidentiality obtained through job duties regarding employees, vendors, residents, outside agencies, etc., so that sensitive information is only given on a "need to know" basis.
• Comply with policies and work rules as described in the company Employee Handbook, the Statement of Work, and the Facility Policies and Procedures Manual, including directives of managers and supervisors in a cooperative spirit to ensure conformance to company standards.
• Adhere to attendance policy; be available to work all shifts; work overtime as required, to ensure adequate coverage of the program and to ensure the safety and security of the residents.
• Comply with facility safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
• Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• High School Diploma / GED equivalent.
• Three (3) years related experience (i.e.: security, criminal justice, military, corrections, community based services); supervisory experience preferred.
• Familiar with community corrections system and current community corrections practices.
• Sufficient organizational skills to keep the workflow on-going in an orderly manner.
• Express thoughts logically, in both written and verbal form using correct grammar.
• Demonstrate flexibility in order to perform a wide range of duties.
• Interact effectively with others and learn supervisory techniques.
• Must have a valid driver's license.