ServiceNow Business Analyst

ServiceNow Business AnalystOur client, a leading organization in the technology and digital transformation sector, is seeking a ServiceNow Business Analyst to join their team. As a ServiceNow Business Analyst, you will be part of the ServiceNow Core Platform AI Innovation team supporting cross-functional initiatives. The ideal candidate will demonstrate strong communication skills, analytical thinking, and a proactive approach, which will align successfully in the organization.Location: Irving, TX (onsite; preferred locations include Charlotte, NC, and Minneapolis, MN as secondary options)What's the Job?Gather, document, and manage business and functional requirements for AI and platform-related initiatives within ServiceNow.Partner with product owners, engineers, architects, and business stakeholders to identify opportunities and define innovative solutions.Analyze ServiceNow capabilities and recommend approaches for leveraging out-of-the-box functionality and new platform features.Support dependency management and coordinate efforts across multiple product and platform teams to ensure seamless integration.Create process documentation, requirements artifacts, user stories, and support testing efforts including UAT and validation of new capabilities.What's Needed?3+ years of Business Analyst experience supporting technology, platform, or digital transformation initiatives.Hands-on experience working with ServiceNow, including navigation and platform capabilities.Proven ability to gather, document, and translate business requirements into actionable deliverables.Experience facilitating discussions and working directly with engineers, product owners, and stakeholders.Strong analytical, problem-solving, and investigative skills with excellent communication abilities.What's in it for me?Opportunity to work on cutting-edge AI-enabled solutions within a dynamic team.Engagement in innovative projects that leverage the latest ServiceNow and AI technologies.Collaborative environment that values diverse perspectives and continuous learning.Chance to develop your expertise in regulated environments and emerging AI platforms.Supportive team culture focused on professional growth and impactful work.Upon completion of waiting period consultants are eligible for:Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings AccountHealth Flexible Spending AccountDependent Care Flexible Spending AccountSupplemental Life InsuranceShort Term and Long Term Disability InsuranceBusiness Travel Insurance401(k), Plus MatchWeekly Pay