ServiceNow Admin
$85k - $141kDovel Technologies, Inc
- # ServiceNow AdminApplylocations: US - CA, Sacramentotime type: Full timeposted on: Posted Todayjob requisition id: 39513**Job Family:**SAAS/PAAS/Cloud Application Development**Travel Required:**Up to 10%**Clearance Required:**Ability to Obtain Public Trust**What You Will Do:*** Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.* Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.* Design, develop, and enhance ServiceNow applications that improve the end‐user support experience, streamline triage processes, and strengthen organizational knowledge practices.* Analyze current-state Service Desk operations to identify gaps, recurring issues, and areas for improvement; define future‐state support processes that align with ITIL best practices.* Maintain continuous engagement with help desk teams and ServiceNow users to ensure solutions are intuitive, efficient, and well‐adopted.* Collaborate closely with technical teams to configure ITSM modules, build knowledge articles, optimize search, and enhance request catalog items.* Stay current on ServiceNow ITSM, Knowledge Management, and automation capabilities to recommend innovative enhancements that improve Service Desk efficiency.* Conduct system assessments and provide expert recommendations to streamline existing ServiceNow implementations, with emphasis on ticket routing, SLA management, and self‐service.* Develop functional work products such as process flows, knowledge governance plans, user guides, communication materials, and operational documentation.* Support user acceptance testing, knowledge base audits, and training efforts to ensure successful rollout of new features and updates.* Create technical and functional documentation for ServiceNow workflows, configuration changes, and knowledge management processes.**What You Will Need:*** Bachelor's Degree (Computer Science, Information Technology or Business is preferred)* Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.* Minimum of FOUR (4) years of professional experience.* ServiceNow certifications: CSA, CIS, CAD is preferred* Ability to commute to client or corporate offices within the Sacramento, CA metropolitan area as required by the practice.**What Would Be Nice to Have:*** Active SECRET or higher clearance.* One or more ServiceNow certifications (CSA, CIS‐ITSM, CIS‐Knowledge Management, CAD, etc.).* Strong written and verbal communication skills, with the ability to explain technical concepts to non‐technical audiences.* Strong analytical and problem‐solving skills, particularly related to Service Desk operations and knowledge governance.* Ability to work effectively as part of a team and build strong relationships with stakeholders at all levels.* Attention to detail and commitment to accuracy in documentation and configuration.* Broad familiarity with low‐code/no‐code platforms (Power Apps, Power Automate, SharePoint, UiPath, Salesforce, Power BI, Tableau).* Hands‐on configuration experience in ServiceNow ITSM modules.* General understanding of financial, compliance, or risk management processes within federal environments.* Ability to self‐organize, prioritize, and manage multiple concurrent tasks.The annual salary range for this position is $85,000.00-$141,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.**What We Offer:**Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:* Medical, Rx, Dental & Vision Insurance* Personal and Family Sick Time & Company Paid Holidays* Parental Leave* 401(k) Retirement Plan* Group Term Life and Travel Assistance* Voluntary Life and AD&D Insurance* Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts* Transit and Parking Commuter Benefits* Short-Term & Long-Term Disability* Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities* Employee Referral Program* Corporate Sponsored Events & Community Outreach* Care.com annual membership* Employee Assistance Program* Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)* Position may be eligible for a discretionary variable incentive bonus**About Guidehouse**Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or View email address on click.appcast.io. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact View email address on click.appcast.io. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.*Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.*
- J-18808-Ljbffr Dovel Technologies, Inc
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the ServiceNow Admin in Sacramento, CA vacancy
$90k - $140k
...EHSMS and WMS systems) for a large organization. Experience using IT service management systems (such as SolarWinds Service Desk, ServiceNow, Freshservice, or Cherwell Service Management) to collaborate with others and manage changes, incidents, problems, and service...ServicenowWork at office$20.83 - $26.25 per hour
...technical roles. Foundational understanding of IT support principles and familiarity with IT service management tools (for example, ServiceNow, JIRA, or similar platforms). Good problem‑solving, analytical, communication, and interpersonal skills with the ability to...ServicenowContract workWork experience placementWork at office- ...ServiceNow HRMS Developer Sacramento, CA 12+ months Mandatory Qualifications: Must have a minimum of five (5) years of experience working with Human Resource processes, including time sheet, position tracking, and learning management....Servicenow
West Advanced Technologies
Sacramento, CA6 hours ago - ...ServiceNow AppEngine Developer Sacramento, CA 12+ months Mandatory Qualifications: Must have a ServiceNow Certified Application Developer (CAD) with at least three (3) years of experience with the ServiceNow App Engine. Must have...Servicenow
West Advanced Technologies
Sacramento, CA5 days ago - A global consulting firm is seeking a ServiceNow/Moveworks AI Architect Manager. In this role, you will lead transformation teams, manage client relationships, and drive innovation through AI-driven solutions. The ideal candidate will have 2-5 years of ServiceNow experience...Servicenow
EY
Sacramento, CA4 days ago - ...Servicenow Solution Architect Our client, a State of California department, is seeking an experienced ServiceNow Solution Architect to support the configuration, enhancement, and ongoing optimization of their ServiceNow platform. This role will serve as a technical...Servicenow
Insight Global
Sacramento, CA4 days ago - ...should have a degree in an IT-related field and 4-7 years of relevant experience in IT service management, specifically in change management. Familiarity with ITIL and tools like ServiceNow is preferred. #J-18808-Ljbffr ASM Research, An Accenture Federal Services CompanyServicenow
- ...ServiceNow Sme US IT SOLUTIONS an ISO Certified organization based in CA. Our company is serving various State, Local and County Departments for over 10 years. We have been helping clients innovate across all phases of the application lifecycle for over a decade. Some...ServicenowLocal area
Tech Marketing
Sacramento, CA1 day ago - An IT consulting firm based in Sacramento is seeking an experienced ServiceNow Developer to enhance their Workplace Service Delivery module. The role involves developing new functionalities for space reservation, integrating with Outlook and Teams, and ensuring robust...ServicenowWork at office
- ...maintaining UFT automation scripts, reusable function libraries, and object repositories for enterprise applications such as SAP and ServiceNow. Proficiency in automating API testing using Postman, Robot Framework libraries or equivalent tools Desirable...Servicenow
InfoStride Technologies
Sacramento, CA1 day ago - Ernst & Young Oman is hiring a ServiceNow Alliance Campaign Director based in Sacramento, California. This role involves collaborating with global leadership to design and drive sector-specific sales strategies, enhancing EY's market position in the ServiceNow ecosystem...Servicenow
- A leading global consulting firm is looking for a ServiceNow Senior Consultant in Sacramento to lead transformation teams focused on IT and Operational Technology Asset Management. Candidates should have solid experience in ServiceNow, a relevant degree, and strong leadership...Servicenow
- Dovel Technologies, Inc is looking for a ServiceNow Senior Developer in Sacramento, CA. The ideal candidate will translate business requirements into technical designs, lead ServiceNow application development, and maintain a focus on security and scalability. Applicants...Servicenow
- Accenture is looking for a ServiceNow Business Process Manager in Sacramento, CA. This role requires a minimum of 4+ years of experience with ServiceNow and involves delivering Best Practice guidance and leading workshops to enhance customer business outcomes. Applicants...Servicenow
- Dovel Technologies, Inc is seeking a ServiceNow Admin based in Sacramento, California. In this role, you will lead initiatives focused on IT Service Management, engage with teams to gather requirements, and enhance ServiceNow applications. The ideal candidate will hold...Servicenow
$85k - $120k
.... The ideal candidate will have a Bachelor's degree in computer science and 5+ years of experience, alongside solid expertise in ServiceNow asset management. They will monitor incidents and track inventory effectively while collaborating with cross-functional teams. A...Servicenow- Golden1 is seeking a Senior ServiceNow Developer in Sacramento, California. The role's primary focus is to lead the design and development of ServiceNow solutions while mentoring junior developers. The successful candidate will have over 7 years of software experience,...Servicenow
- A ServiceNow implementation agency in Sacramento is looking for a ServiceNow QA with expertise in Automated Test Framework (ATF). The role entails setting up best practices, developing documentation, and integrating automated tests into the CI/CD pipeline. The ideal candidate...Servicenow
- Ernst & Young Oman is seeking a ServiceNow FSO Architect (CTA) Manager. This senior role requires a proven track record in designing and delivering ServiceNow solutions within Financial Services. Candidates should have a Bachelor's degree, 4-6 years of relevant IT experience...Servicenow
- A leading consulting firm is seeking a ServiceNow AI Architect Manager to lead AI-driven transformations. This role involves managing ServiceNow transformation teams, collaborating with clients, and delivering comprehensive AI strategies. The ideal candidate will have...ServicenowFlexible hours
- An IT consulting company based in Sacramento is looking for a skilled ServiceNow Lead Engineer to work on a project for a California State client. The role requires HRSD certification and at least 5 years of IT experience, including 3 years in a lead capacity. Essential...Servicenow
$85k - $141k
Guidehouse is seeking a ServiceNow Developer in Sacramento, California. The role involves translating business needs into technical solutions, leading application development, and providing guidance to fellow developers. A Bachelor's degree and a minimum of three years...Servicenow- ...Provides advance level programming and technical support of voice hardware, software, and applications. Working knowledge of ServiceNow for work assignments and ticket queue management. Resolve daily voice and network issues. Support customer telephone move,...ServicenowWork at office
Software Technology Inc
Sacramento, CA1 day ago $12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible for greeting customers, scanning merchandise, processing cash and card payments, handling returns, assisting customers with product...ServicenowHourly payFull timePart time- Dovel Technologies, Inc is seeking a knowledgeable ServiceNow Senior Developer/Architect in Sacramento, CA. The role involves driving strategies for governance, risk, and compliance solutions, ensuring integration with the ServiceNow platform. Qualified candidates will...ServicenowFull time
$125.45k - $207k
ServiceNow is seeking a CRM AE for their Sacramento office. The role focuses on driving market success for ServiceNow's CRM products, requiring 10+ years of experience in a full cycle specialist sales position with proven success selling to the State of California. The...ServicenowWork at officeFlexible hours- ...a Sacramento-based IT consulting company, is seeking a skilled Servicenow Lead Engineer for a project with one of our California State clients... ...Service Delivery Implementation ServiceNow in System Admin Certification Bachelor’s Degree 5 years IT - 3 years lead 3...Servicenow
- ...fully on the S/4HANA project without delays or distractions. Key Responsibilities: • Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies. • Work on enhancement requests and project tasks aligned with your skills in...Servicenow
3B Staffing LLC
Sacramento, CA1 day ago - A leading consulting firm in California is seeking experienced ServiceNow Software Engineers for ongoing development initiatives. The role involves enhancement of ServiceNow applications through development, customization, and optimizing user experiences. Candidates must...Servicenow
- Cognizant is seeking a Practice Lead - ServiceNow Platform in Sacramento, California. This role involves being the ServiceNow subject matter expert, guiding clients during the pre-sales stage, and leading project implementations to ensure clients realize the business value...ServicenowRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow Admin. Be the first to apply!
Related searches
- microsoft exchange administrator Sacramento, CA
- firm administrator Sacramento, CA
- plant administrator Sacramento, CA
- health care administrator Sacramento, CA
- cloud admin Sacramento, CA
- administrator on duty Sacramento, CA
- clinic administrator Sacramento, CA
- hospice administrator Sacramento, CA
- admin data entry Sacramento, CA
- third party administrator Sacramento, CA