National Manager, Infrastructure & Operations

Compensation Range:$175,000.00 - $190,000.00 Annual SalaryJob Description Summary:The National Manager, Cloud Infrastructure & Operations is responsible for leading the day-to-day execution, reliability, and continuous improvement of Swinerton’s cloud and infrastructure platforms.This role brings Cloud Infrastructure and IT Operations into a single, accountable operating model focused on secure, scalable, reliable, and automated platform services. This is an execution leadership role. The expectation is not just to manage systems, but to build an operating model that improves reliability, reduces manual effort, strengthens security execution, and supports Swinerton’s continued growth.Job Description:Essential Responsibilities and Duties:1. Platform Ownership and Infrastructure DeliveryOwn the operational delivery, reliability, and lifecycle management of Swinerton’s core infrastructure platforms, including:Azure and AWSMicrosoft 365Active Directory and Entra IDF5, DNS, Intune, and SCCMWindows and Red Hat environmentsEnsure these platforms meet business requirements for availability, scalability, security, performance, and cost efficiency.Partner with the Network/Cloud Architect on platform design, technical standards, and architectural direction, while ensuring that approved designs are implemented, supported, documented, and continuously improved.Establish clear support models, ownership boundaries, lifecycle plans, and operational standards for infrastructure services.2. Infrastructure Operations and Service ReliabilityLead infrastructure operations across monitoring, incident response, patching, maintenance, platform health, and operational readiness.Ensure infrastructure services are managed through consistent ITSM practices, including incident, problem, and change management.Improve operational reliability by driving consistency, accountability, documentation, and measurable service performance.Partner closely with Service Desk, Site Services, Engineering, Cybersecurity, Applications, and Construction Technology teams to ensure infrastructure services meet the needs of the business.3. Automation, DevOps, and Platform EngineeringDrive practical automation across infrastructure operations, focusing on reducing manual effort, improving consistency, and increasing speed of delivery.Lead adoption and scaling of:Infrastructure as Code, including TerraformCI/CD pipelines and deployment automationScripting and orchestrationStandardized deployment patternsRepeatable infrastructure buildsEstablish reusable infrastructure patterns that allow teams to deliver services faster, more securely, and with less operational friction.4. Security Engineering and Compliance ExecutionWork in partnership with Cybersecurity to implement and enforce security controls across infrastructure platforms.Ensure infrastructure services align with enterprise cybersecurity policies, regulatory requirements, and security standards, including CMMC and NIST SP 800-based frameworks such as NIST 800-53 and NIST 800-171.Embed security controls into identity, network, cloud, server, and endpoint platforms.Support audit readiness through evidence generation, control validation, remediation tracking, and operational follow-through.Maintain a clear separation of responsibilities:Cybersecurity defines policy, risk standards, and security requirements.Cloud Infrastructure & Operations implements, enforces, and operates the required controls.5. Identity and Access Management ExecutionLead the implementation and ongoing maturity of a centralized IAM execution model within IT Operations.Establish IT Operations as the accountable owner for IAM execution, while aligning all access practices to enterprise cybersecurity policy and risk standards.Own and improve identity lifecycle execution, including:New hire onboardingRole changesTransfersTerminationsAccess reviewsPrivileged access workflowsImplement and enforce:Role-Based Access Control aligned to HR job rolesLeast privilege accessTime-bound privileged access through PIMStandardized access request and approval workflowsRepeatable provisioning and deprovisioning processesReduce fragmented and manual access practices by building documented, automated, and auditable IAM workflows.Partner with Cybersecurity and HR Systems to ensure:HR remains the system of record for identity triggersCybersecurity defines policy, risk, and privileged access requirementsIT Operations executes identity lifecycle processes consistently and accuratelyThe National Manager is responsible for building the IAM execution capability, improving the tooling, documenting the processes, and ensuring continuous improvement.6. Business Alignment and Value DeliveryDrive business value through infrastructure investments by ensuring technology platforms improve workforce productivity, support project execution, enhance customer experience, reduce operational risk, and enable company growth.Partner with business leaders to understand strategic and operational priorities and translate those needs into infrastructure capabilities, roadmaps, service improvements, and investment recommendations.Establish clear business cases and expected outcomes for major infrastructure initiatives, and ensure delivery remains aligned with the value, risk reduction, and operational improvements the investment was intended to produce.7. Innovation, Automation, and Future ReadinessIdentify and advance emerging technologies, automation opportunities, AI-enabled operations, platform modernization strategies, and operating-model improvements that increase business agility while reducing complexity and cost.Continuously evaluate industry trends and recommend practical improvements to infrastructure strategy, automation, cloud adoption, employee experience, service delivery, and operational resilience.Create an environment that encourages responsible experimentation, rapid learning, and the disciplined adoption of technologies that produce measurable operational or business value.8. Strategic Execution and Infrastructure ModernizationExecute the infrastructure roadmap defined by the Director of Cloud & Infrastructure Services.Provide operational insight, technical feedback, and practical recommendations to help shape future infrastructure strategy.Drive modernization of legacy infrastructure, cloud operations, and platform delivery practices.Support cost optimization, improved resiliency, simplified operations, and better alignment between infrastructure services and business needs.9. Team Leadership and Organizational IntegrationLead a unified Cloud Infrastructure and IT Operations team. Integrate IT Operations personnel into the broader Infrastructure organization with clear roles, responsibilities, operating procedures, and expectations.Develop team members through coaching, technical growth, career pathing, and clear accountability.Build a team culture based on:OwnershipFollow-throughService reliabilityContinuous improvementPractical automationStrong partnership with the business10. Performance Management and Executive ReportingEstablish and report on key performance indicators that measure operational effectiveness, service quality, automation maturity, financial efficiency, security control performance, reliability, capacity, and business value delivered.Use performance data to identify trends, prioritize improvements, hold teams and vendors accountable, and communicate infrastructure health, risk, cost, and investment needs to technical and executive stakeholders.11. Financial, FinOps and Vendor ManagementManage cloud and infrastructure spend within assigned areas of responsibility and establish disciplined FinOps practices for cost allocation, forecasting, budgeting, usage optimization, unit-cost visibility, and accountability.Partner with Finance, Procurement, Architecture, and technical owners to identify and execute cost optimization opportunities without compromising reliability, security, performance, or business outcomes.Oversee vendor relationships, licensing, renewals, commercial performance, and service delivery for assigned platforms and infrastructure services.Minimum Skills or Experience Required: 8 or more years of experience in infrastructure, cloud, systems engineering, or IT operations3 or more years of leadership experienceStrong experience with Azure, AWS, Microsoft 365, Active Directory, and Entra IDExperience with automation tools and practices, including Terraform, scripting, and CI/CD pipelinesExperience supporting regulated environments and security frameworks such as CMMC, NIST 800-53, or NIST 800-171Working knowledge of IAM practices, including identity lifecycle management, RBAC, least privilege, and privileged access managementExperience working closely with Cybersecurity teams to implement technical controls and support audit readinessDemonstrated ability to lead technical teams, improve operational maturity, and deliver reliable infrastructure servicesSummary of Benefits: This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.Anticipated Job Application Deadline:10/29/2026SummaryLocation: Concord CA; Raleigh NC; New York NY; Fairfield CA; Atlanta GA; Bellevue WA; Charlotte NC; Spokane WA; Austin TX; Dallas TX; Portland OR; San Francisco CA; San Diego CA; Santa Ana CA; Arvada CO; Los Angeles CA; Sacramento CA; Oakland CA; Roseville CA; Fresno CAType: Full time