Security Officer

Responsibilities Protect hotel guests, associates, and property; respond to security problems and emergency situations in accordance with all policies, procedures and regulations of Dream Hotel Group. Patrol all areas of the property, including outside, on a regular basis; conduct floor patrols, property tours, and crowd control. Respond to guest complaints and concerns and investigate to remedy the situation with a sense of urgency. Search for, handle, and report any unusual circumstances, safety violations, destruction, or suspicious persons; escort off property if necessary and correct and report any fire hazards and health and safety hazards. Complete daily incident logs including theft, accidents and safety violations. Complete necessary security forms to document losses of property or personal injury to guests or associates; investigate and report violations of law or hotel policy. Maintain all safety, security and emergency procedures/action plans; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid as needed. Conduct investigations of security incidents. Enforce the 'No Solicitation Policy' of the property. Preserve the safety and security of the guests and team members; maintain OSHA compliance and adhere to federal, state and local standards. Follow property and corporate guidelines to protect guests and staff, secure assets, and minimize liability. Perform all other tasks and duties as assigned. Qualifications Previous hotel experience (recommended). Certification in CPR and First Aid (preferred). Must possess a professional presentation. Strong interpersonal and problem‑solving abilities. #J-18808-Ljbffr