Retirement Benefit Analyst

About Our Company

The Laborers Funds Administrative Office of Northern California, Inc. is a not-for-profit corporation providing administrative services under contractual agreements for Northern California Laborers Trust Funds. We employ over 100 employees and provide services for over 30,000 Laborers and beneficiaries in the various employee benefit plans we administer since 1963. The Role We are looking for a Retirement Benefits Analyst to join our team and provide administrative and excellent customer service to union Laborers and their families. The position performs various tasks involved in administering union negotiated fringe benefits (retirement, health, vacation, annuity), in accordance with the written plan documents, with a primary focus on the processing of Laborers pension benefits in a high paced team environment with a high volume of member interaction. A Retirement Benefits Analyst provides excellent customer service on the phone and during member visits; communicates policies, regulations, and benefit information; processes applications and documents; responds to legal inquiries including QDROs and liens; works on reports, special tasks and projects; and performs additional duties and responsibilities assigned by a supervisor, manager, and/or Associate Director of Benefits or its designated representative. What We Are Looking For Two years of prior experience in an employee benefits environment Preferred Bi-lingual in Spanish Knowledge of Defined Benefit and Defined Contributions plans preferred Ability to manage several projects simultaneously while working to meet deadlines High level of analytical skills Strong organizational and communication skills Proficient in MS Suite (Outlook, Excel, Word) and computer systems and applications Self-motivated and remain calm under pressure Analytical and detail-oriented with attention to accuracy Ability to work independently and within a team environment Discretion with ability to maintain confidentiality Strong interpersonal skills in working with employees, members, and other departments What You’ll Love Medical, dental and vision coverage paid by the employer An employee Pension plan contributed by the employer Optional participation in a 401K plan Sick, vacation time, 8 major holidays, and 2 annual floating holiday under a Collective Bargaining Agreement Pension and Health and Welfare administered by Laborers Trust Funds Conditions of Employment 150‐day probationary period Microsoft Office Suite Testing is required Work under Collective Bargaining Agreement Union job with union dues ( Background check and drug testing Work Environment Moderate noise level is typical of an office environment