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Service Advisor

Mobileautomechanicsli

Service & Customer Experience Specialist

Full Job Description

Mobile Auto Mechanics Truck and Equipment Repair — Deer Park, NY

Pay: Based on experience + performance incentives

Schedule:

Monday–Friday: 7:00 AM – 5:00 PM

No remote work

Location:

18 Brandywine Dr

Deer Park, NY 11729

United States

Why Service Pros Choose Mobile Auto Mechanics

Mobile Auto Mechanics is a leading Long Island provider of mobile and in-shop commercial truck and heavy equipment service, repair, fleet maintenance, and diagnostics — supporting fleets, contractors, municipalities, and commercial operations across the region since 2010.

Our team delivers trusted service with professionalism, consistency, and a strong reputation for getting customers back on the road quickly and reliably.

What You’ll Be Doing

Daily Responsibilities:

  • Greet customers and collect vehicle/fleet details
  • Schedule service appointments and dispatch field technicians
  • Communicate diagnostic findings and repair recommendations
  • Prepare estimates and write work orders
  • Follow up with customers on approvals and service completion
  • Coordinate with technicians and parts teams to track job status
  • Maintain professional phone, text, and email communication
What We’re Looking For

Required:

  • 1–3 years customer service or service desk experience
  • Excellent communication and organization skills
  • Ability to manage multiple service requests and follow up
  • Professional phone presence and email skills

Preferred (Not Required):

  • Automotive or fleet service industry experience
  • Understanding of truck, diesel, or heavy equipment services
Pay & Benefits
  • Competitive pay + performance incentives
  • Paid time off
  • Paid training and professional growth
  • Stable year-round work
  • Supportive teamwork environment
Who Succeeds Here

Service team members who thrive here are:

  • Excellent communicators
  • Customer focused and organized
  • Dependable and punctual
  • Comfortable in a fast-paced shop environment

Job Type: Full-time

Pay Range: Based on experience

Work Location: In person (Deer Park, NY)

Job Category: Service Advisor

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Vacancy posted 14 hours ago
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