Service Advisor
Mobileautomechanicsli
Service & Customer Experience Specialist
Full Job Description
Mobile Auto Mechanics Truck and Equipment Repair — Deer Park, NY
Pay: Based on experience + performance incentives
Schedule:
Monday–Friday: 7:00 AM – 5:00 PM
No remote work
Location:
18 Brandywine Dr
Deer Park, NY 11729
United States
Why Service Pros Choose Mobile Auto Mechanics
Mobile Auto Mechanics is a leading Long Island provider of mobile and in-shop commercial truck and heavy equipment service, repair, fleet maintenance, and diagnostics — supporting fleets, contractors, municipalities, and commercial operations across the region since 2010.
Our team delivers trusted service with professionalism, consistency, and a strong reputation for getting customers back on the road quickly and reliably.
What You’ll Be Doing
Daily Responsibilities:
- Greet customers and collect vehicle/fleet details
- Schedule service appointments and dispatch field technicians
- Communicate diagnostic findings and repair recommendations
- Prepare estimates and write work orders
- Follow up with customers on approvals and service completion
- Coordinate with technicians and parts teams to track job status
- Maintain professional phone, text, and email communication
What We’re Looking For
Required:
- 1–3 years customer service or service desk experience
- Excellent communication and organization skills
- Ability to manage multiple service requests and follow up
- Professional phone presence and email skills
Preferred (Not Required):
- Automotive or fleet service industry experience
- Understanding of truck, diesel, or heavy equipment services
Pay & Benefits
- Competitive pay + performance incentives
- Paid time off
- Paid training and professional growth
- Stable year-round work
- Supportive teamwork environment
Who Succeeds Here
Service team members who thrive here are:
- Excellent communicators
- Customer focused and organized
- Dependable and punctual
- Comfortable in a fast-paced shop environment
Job Type: Full-time
Pay Range: Based on experience
Work Location: In person (Deer Park, NY)
Job Category: Service Advisor
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