Senior ServiceNow Business Analyst
Virtual Vocations Inc
Leading the requirements gathering and process design for federal agency clients, the full-time Senior ServiceNow Business Analyst will translate complex mission requirements into scalable ServiceNow solutions while ensuring compliance with federal standards in a fully remote role. Key Responsibilities Lead client workshops to elicit and document business requirements aligned with agency mission goals Translate high-level business needs into user stories and functional specifications within Agile/Scrum frameworks Conduct gap analysis and collaborate with Agile Coaches to design and document new Agile processes for ServiceNow delivery teams Required Qualifications U.S. Citizenship and ability to obtain a Secret Level security clearance Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field 5+ years of experience as a Business Analyst, with at least 3 years on the ServiceNow platform Proven experience in the federal contracting space (DoD, DHS, or Civilian agencies) ServiceNow Certified System Administrator (CSA) is required
Vacancy posted 4 days ago
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