Senior Business Analyst - Healthcare

Role Description

As a Senior Business Analyst - Healthcare at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

• Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.
• Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support.
• Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact.
• Work with clients to develop business specifications at the start of technical projects.
• Demonstrate a strong understanding of the Software Development Life Cycle (SDLC) and how business requirements align across the full project lifecycle, from requirements gathering through implementation and support.
• Analyze, plan, design, document, and recommend improvements to business processes that support clients' technology goals.
• Partner with technical teams and stakeholders to support healthcare and Medicaid claims processing initiatives and related system enhancements.
• Help verify that all requirements have been met by approving and validating test results.
• Exercise your ability to use analytical and relational database software such as Excel or SQL to quantify the anticipated impact of work.

Qualifications

• 6+ years of experience in a Business Analyst role, including 3+ years supporting Medicaid, Medicare, and/or Medicaid Claims programs preferred.
• Strong analytical and business process re-engineering skills.
• Proven ability to translate business needs into actionable requirements and communicate effectively with clients, business leaders, and technical teams.
• Experience leading requirements gathering sessions, documenting business processes, and validating solutions through testing and stakeholder review.
• Demonstrated leadership skills with the ability to mentor team members and influence project outcomes.

Requirements

• Strong understanding of the Software Development Life Cycle (SDLC) and how business requirements align across the full project lifecycle from planning through implementation and production support.
• Knowledge of software development concepts including configuration, development, integrations, and batch processing.
• Advanced proficiency with Microsoft Excel, SQL, and requirements management tools such as ALM.
• Experience working within enterprise applications and workflow platforms; ServiceNow experience preferred.
• Ability to collaborate effectively with technical teams to support system enhancements, implementations, and healthcare claims processing solutions.

Benefits

• Fully remote options from Contiguous US locations only.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Variety of leadership and technical development academies to help build your skills and capabilities.