Sr Project Manager
Staffing the Universe
Project Manager
Location: Ft. Lee/Richmond, VA
Duration: 11 Months
NOT 100% remote; needs to be commutable to DeCA (Ft. Lee/Richmond area) 2 weeks a month - 4-5 days in those weeks
We need more of a typical PM, experienced for the Oracle / KPMG / Client large project being pursued. Location or access closer to DeCA (FT Lee/Richmond area) would be preferred. Clearance preferred. Managing large projects…etc.
The Professional Services Project Manager drives the end-to-end delivery of critical consumer-facing projects. The Project Manager acts as Client of the customer experience, guiding the implementation of solution from delivery, to go-live and support. The Project Manager will work in close partnership with the cross-functional teams including sales, engineering, operations and support to execute as well as manage client relationships
Position Summary & Key Areas of Responsibility
- Takes ownership and drives each assigned project to a successful completion
- Assess and monitors project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client's satisfaction
- Manage ITM implementation and deployment schedule
- The ability to work virtually with demonstrated ability to facilitate customer and internal meetings by conference calls.
- Support projects during client's time zone and business hours and some limited cases outside business hours.
- Schedule, install, validate and deliver products within scheduled timelines with a high degree of quality and exceptional customer satisfaction.
- Maintains a strong client relationship while working with appropriate third-party vendor representatives from project kickoff to go Live date.
- Demonstrates effective leadership and project management skills
- Provides support, establishes relationship and project management expertise for client during the implementation phase, as well as first tier escalation point for internal resources working on the project.
- Perform Lessons Learned at post implementation on all conversion projects
- Manage concurrent clients Projects
- Drive the documentation and proactive communication of Project goals, measures of success, plans, status, issues and risks in a timely manner to team members, stakeholders and senior management to assure strategic and Project alignment and the timely resolution of issues, risks and roadblocks.
- Facilitate strong, positive, trusting relationships necessary to understand the customer's needs and accurately represent the voice and perspective of the customer within Client
- Skillfully & proactively generate creative solutions to challenging Project and/or client related issues in a timely manner under potentially stressful situations
- Continually look for opportunities to improve current processes and approaches and drive the implementation of these changes.
- Adheres to all company, departmental and project policies and procedures
- Trains Less experienced employees within assigned area(s) as required
- Develop innovative solutions to problems and processes
Basic Qualifications
- Ability to travel as needed
- BS/BA degree or equivalent experience
- 4 - 6 years' project management and/or other related management experience, including the management of technical projects
- Proven cross-function, end-to-end project management for new initiatives where little or no precedent may exist, requiring engagement with and accountability to business & functional group leaders.
- Demonstrated ability to manage technical project
- Excellent verbal/written communication and influencing skills as well as effective listening skills
- Experience in the use of structured project management methods and tools
- PMP Certified
- Ability to quickly learn basic concepts related to government sector clients.
- Ability to quickly learn new products
- Excellent organizational skills.
- Ability to obtain a security clearance
Preferred Qualifications
- Knowledge / experience working with commercial retail management solutions is an advantage
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