Automotive Service Advisor

Service Advisor Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance based on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers Minimum 1 year experience in a service advisory role ADP experience is preferred but not required. Automotive experience is a PLUS! Positive attitude High volume mentality CSI focused Service Advisor, Dealership, Automotive Knowledge: 1 year