Automotive Service Advisor

Serra Chevrolet Toyota of Saginaw

Saginaw, MI

Service Advisor

Greeting customers promptly

Obtaining customer and vehicle information

Clearly reporting all vehicle symptoms as described by the customer

Determining and recommending needed maintenance based on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verifying that the final invoice reconciles with the work performed on the repair order

Explaining all completed work and charges to customers

Minimum 1 year experience in a service advisory role

ADP experience is preferred but not required.

Automotive experience is a PLUS!

Positive attitude

High volume mentality

CSI focused

Service Advisor, Dealership, Automotive Knowledge: 1 year

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Vacancy posted 12 hours ago

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