Customer Service Specialist

Job Title: Funding Analyst (Customer Service)

Location: Hamilton, NJ

Type of Employment: Temp to Perm

In Office/Hybrid/Remote: In office

Hourly: $22/hr

Job Summary:

LHH is partnering with a consumer services organization in the automobile industry to hire a temporary to permanent Funding Analyst (Customer Service). This role is 100% in office to their Hamilton, NJ corporate office with hours from Monday through Thursday 9AM to 5PM and Fridays from 9AM to 3:30PM with a 30 minute break daily. The qualified candidate should have prior corporate work experience, very strong problem solving skills and a comfortability speaking on the phone often.

If this role is a fit to your background, please submit an updated resume for review.

Responsibilities:

• Review paperwork and check for mistakes (load documents, contracts, driver's licenses, 30 page paper packets)
• Enter information into the company database as well as Microsoft Excel
• Communicate with dealerships over the phone and email regarding missing information or troubleshooting
• Act as a point of contact for dealerships when issues arise, using strong problem solving skills to ensure the customers request has been resolved thoroughly

Required Experience:

• High School Diploma
• Proficient in Microsoft Office Suite
• Swift and accurate data entry skills
• Excellent written and verbal communication skills
• Strong aptitude for problem solving
• Excellent customer service and phone demeanor

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance