Women's Health Clinic Manager

Job Description

Job Description

Salary: $32.86 - $40.16 per hour

Who We Are:

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to providing comprehensive and compassionate healthcare services, Aviva Health offers a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals have the opportunity to make a meaningful impact on the lives of individuals and families. Join us at Aviva Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community we serve.

Benefits Include:

• Monday - Friday Scheduling
• Paid Holidays
• PTO
• Comprehensive Medical, Dental, and Vision Coverage
• 403(b) Retirement with Employer Match

POSITION PURPOSE:

TheWomens HealthClinicManager, in coordination with theOperations andMedical departments,is responsible forthe planning, organizing and supervision of operational and clinical duties related to patient-centeredcare andsatisfaction, patient flow, efficiencies,and providerproductivitywithin theWomens Health/Reproductive HealthDepartment.This positionwillbe responsible formonitoringthe day-to-day activities of the clinic site andis responsible forthe direct supervision,actionsand needs of clinic staff.

ESSENTIAL FUNCTIONS:

• Overseesand manages all aspects of the day-to-day clinic operations and ensures that they are conductedin accordance withthe policies and procedures ofAviva Health.

• Responsibleforprovider and patient scheduling to ensuremaximumpatient access and satisfaction, achievement ofproductivity goals,and financial viability.

• Monitors daily and monthly productivity and other key performance indicators;reports results to management, takesappropriate actionswithin the clinic to ensure clinic goals are met.

• Prepares and implements budgets for clinicsite, including monitoringand controllingclinic expenditures within theAviva HealthBoard-approved budget, in collaboration with Director.

• Routinely interacts with patients and staff tomaintainawareness of needs and satisfaction of service provided.

• Engagesregularly with staff to assess satisfaction and help ensure concerns are addressed.

• Engagesroutinely with patients to assess satisfaction and the quality of services provided.

• Conducts regular staff and provider meetings on an as-needed basis.

• Participates in quality improvement processes and implements, evaluates, andmaintainsQI activities for the clinic.

• Collaborates with Providers andleadershipto implement quality improvement and patient safety and satisfaction initiatives.

• Coordinates scheduling of all staffing to ensureoptimumservice levels.

• Ensuresthatcorrectlevels of supplies aremaintainedand organized.

• Provides direct supervisionand supporttoall department supervisors, program managers,and coordinators.

• Serves as a mentor and clinical resource to staff.

• Promotes and supports integration of behavioral health, dental, and other support services intoWomens Health Clinic.

• Ensures clinical care delivery aligns with FQHC standards, protocols, and guidelines.
• Assistswith coordination and compliance of all state/federal programs,to includebut not limited to, Reproductive Heath, STI,andVFC.

QUALIFICATIONS:

• Associatedegree inbusiness or healthcare administration, or equivalentexperience ;
  • Bachelorsdegree preferred.

• Minimum of one (1) year of supervisory or management experiencein a healthcare settingrequired.

• Active RN or LPN license or Certified Medical Assistant (CMA) credentials preferred.

• Experience inanFQHC preferred.

• Ability to work cooperatively withclinical, operations,medical,and finance staff to meetAviva Healthobjectives.

• Excellent communication skills, includingoral and written comprehension and expression.

• Ability to multi-task and adapt to changes in workload and work schedule.

• Strong experience and skillsinMicrosoft Office and EMRs(Athena preferred).

WORKING CONDITIONS:

Must be able to perform the following physical requirements:

• Remain in a stationary positionfrequentlythroughoutthe daytoperform administrative duties.

• Move or traverseoccasionallythroughoutthe day through the clinic or office.

• Operate equipmentfrequentlythroughout the day: computer and other standard office equipment.

• Ability to communicate information and ideas clearly and accurately so others will understand; ability to interact with patients and staff clearly.

• Able to move or transport up to 30 pounds to maneuver office equipment.

• Work indoors inheat-controlled environmentfrequentlythroughout the day.

• OSHA Exposure Category Category #2: The normal work routine involves no exposure to blood, body fluids, or tissues.

• In-person work; normal business hours with periodic night or weekend work.

• Travel required and use of companyvehicle.

Disclaimer:

Employees must be able to perform the essential functions of their position satisfactorily. Aviva Health will make reasonable efforts to accommodate a qualified applicant or employee with a known disability unless such accommodation creates an undue hardship on the operation of the business. To request a reasonable accommodation, please contact the Human Resources Director or their designee by email.

Aviva Health is an Equal Opportunity Employer

We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Aviva Health is a Drug-Free Workplace

To ensure a safe and secure environment for our employees and patients, Aviva Health maintains a drug-free workplace. All employment offers are contingent upon passing a drug screening and a criminal background check. Compliance with these policies is required throughout employment.