Solutions Consultant
$48.9k - $81.5kRELX Group plc
Solutions Consultant
Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals?
About the Role
This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday & Thursday.
As a Solutions Consultant in our Small Law market, you will become an expert on the use of LexisNexis products and the value they provide legal professionals. The Consultant is responsible for providing education and support, building preference, and driving usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory. You will build solid relationships within accounts, understand customer needs, provide high-quality consultation and lead generation. This role involves assisting legal professionals with use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the Business.
Responsibilities
- Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products
- Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement
- Reaching out to customers via phone and email to uncover training and product needs
- Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue
- Collaborating with internal partners to drive preference and develop strategic account plans
- Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business
- Identifying and sharing upsell leads and opportunities with sales partners
Requirements
- Have a Juris Doctor degree, or comparable experience in a paralegal, legal secretary or law librarian role
- Display excellent verbal and written communication skills
- Possess comfortability with delivering presentations and trainings in a virtual environment
- Demonstrate excellent proven sales and/or training experience
- Have legal research experience or expertise using LexisNexis tools
- Be able to effectively partner and collaborate across teams with different functions
- Have the ability to build solid relationships internally and externally
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
U.S. National Base Pay Range: $48,900 - $81,500. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact View phone number on click.appcast.io.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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