Biomedical Equipment Support Specialist (Patient Care)

Job Title

The duties will vary by grade, but at the GS-11 level:

• Manages the lifecycle of medical equipment, patient care equipment and clinical systems.
• Troubleshoots medical equipment, patient care equipment and clinical systems using a variety of technical data and completes corrective action.
• Performs incoming inspections and planned maintenance on medical equipment, patient care equipment and clinical systems.
• Documents all work in the Computerized Maintenance Management System (CMMS).
• Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
• Monitors system backups, ensures network connectivity, mitigates cybersecurity vulnerabilities, and maintains clinical systems.
• Utilizes test equipment in accordance with manufacturer instructions.
• Manages projects involving medical equipment, patient care equipment and clinical systems.
• Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status.
• Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems.
• Serves as a Contracting Officer's Representative (COR) and/or purchase card holder.
• Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies.
• Complies with applicable standards, policies, procedures, and regulatory requirements.
• Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets.
• Maintains and enhances knowledge in technological advancements through professional development and technical training.
• Performs additional duties as directed by supervisor or designee related to maintenance, remediation, and tracking of medical systems (action items, special projects, etc.) to meet mission critical requirements.
• Represents HTM department on committees and in meetings as delegated by supervisor.
• Driving to Community Based Outpatient Clinics (CBOCs) and Domiciliary in government owned vehicle (GOV), SUV, box truck, sedan, to perform scheduled and unscheduled maintenance.

Work Schedule: Monday-Friday 8:00am-4:30pm.

Telework: Not Available.

Virtual: This is not a virtual position.

Functional Statement #: 000000

Relocation/Recruitment Incentives: Not Authorized.

Permanent Change of Station (PCS): Not Authorized.