US Synthetic - Bearings Customer Engineer

Job Description

Job Description

Salary:

This is a range 8 position and will close on 7/10/2026

US Synthetic has an immediate need for a BearingsCustomerEngineerlocatedinOrem, UT. While under the mentoring of a Customer Engineer II, the Bearings Customer
Engineerwilldesign diamond bearings according to customer specifications while managing the products and accountstheyare assigned to.

Whatsin it For You:

• The ability to make an impact and shape your career with a company that

is passionate about growth

• The support of an organization that believes it is vital to include and

engage diverse people, perspectives, and ideas to achieve our best

• Thrive in a company that values sustainability, drives a safety-focusedculture, and empowers its employees through continuous improvement
• Comprehensive benefits package starting at day 1 of employment medical, dental, vision, matching 401k, and more!

What You Will Do:

• Assigned to a customer(s) as an account manager
• Responsible for assigned customers sales
• Drive development of new product lines and improved products for

customer(s)

• Understand and review customer needs,determinerequirements,

feasibility of efforts, and resources to satisfy needs

• Interact with customers on engineering designs and

questions/problems

• Lead bearing design review meetings
• Communicate voice of customer issues to US Synthetic

management team

• Read,analyzeand interpret complex engineering related documents
• Proficient with Creo
• Work closely with peers,researchand development scientists, and

process engineers

• Effectively interact with production personnel to define and solve

manufacturing/PDC bearing design issues and improvement ideas

• Develop and implement methods and procedures for monitoring projects
• Prepare and report out on technical data related to products
• Keep immediate leader advised of work status, workload, problems, and

progress as related to work assignments

• Build strong relationships with customer(s) and vendors
• Travel to customer(s) locations (Average of 6-8 trips per year)
• Review operations and plans to meet requirements for sales planning and

to ascertain engineering requirements to develop new markets

• Use PDCA method to solve problems
• Participatein minimum of 1 kaizen event (weeklong training/projects) per year
• Work at GEMBA (where the work is done,i.e.mfgfloor) to better see andsolve problems
• Work with the operators and leaders on the production floor to develop

and implement projects

• Utilizelean manufacturing and product development principles in all

processes and product changes

• Follow all company policies (Attendance, No Tobacco Products on

Campus, Illegal Drug & Alcohol, Family Medical Leave Act, Personal

Appearance, Personal Electronic Devices, Vacation & Personal Time, etc.)

Minimum Qualifications:

• Immigration sponsorship not available for this role
• Bachelor of science in engineering
• Minimum one year of engineering experience in bearing design or

Tribology

Physical Demands:

• Moderate noise
• Able to lift 50 pounds
• Use of Safety Equipment (Safety Glasses, Steel-toe shoes)

Preferred Qualifications:

• People person, ability to develop quickly, andmaintain, strong

relationships, Enjoy others company

• Ability to resolve concerns quickly and effectively
• Knowledge on machine shop practices,methodsand procedures
• Ability to speak in front of technical peers
• Ability to effectivelyutilizeDOE
• Self-starter
• Mechanical aptitude
• Ability to lead andparticipatein cross-functional teams
• Able to work with others for the purpose of training and instructing
• production personnel following the job instruction method (TWI)
• Proficient with Microsoft Office
• Proficient with statistical analyzing software,i.e.Minitab, JMP, etc.
• Pass respirator fit test
• Ability to work flexible shift hours when need arises
• Understanding of Lean Manufacturing,applicationand implementation
• Understand and analyze testing and metallurgical data
• Exhibita professional manner in dealing with others, working to maintain

constructive working relationships

• Problem solving skills
• Willing to be trained
• Capable of maintaining a neat workplace (5S)