Associate Vice President of Advising and Transfer Enrollment Operations

Associate Vice President Of Advising And Transfer Enrollment OperationsConnecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut's 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students' academic, career, and personal success.The Associate Vice President of Advising and Transfer Enrollment Operations plays a critical role in collaborating with CT State leadership across all locations and offices—including advising, enrollment management, academic and student affairs, marketing, and institutional research—to ensure the delivery of high-quality, integrated programs and services that meet the diverse needs of all students. This position works closely with the Vice President of Enrollment Management to identify best practices, guide ongoing professional development and training, manage advising technology platforms, and develop responsive programs and procedures to address emerging transfer needs within CT State. The Associate Vice President also oversees transfer operations and college transcript services to support accurate, timely evaluation of student records and ensure seamless transfer processes. In addition, the role involves close collaboration with the Connecticut State Colleges and Universities (CSCU) system and private institutions to improve transfer outcomes and support clear, equitable pathways for student mobility. The position also collects and analyzes data and maintains compliance with all applicable local, state, and federal policies, regulations, and laws.Under the direction of the Division of Enrollment Management to the VP of Enrollment Management, the Associate Vice President of Advising and Transfer Enrollment Operations is responsible for the Advising and Transfer Operations through effective performance in these essential duties: Key responsibilities include:Leadership & Strategic Vision Provides strategic leadership and direct guidance to campus leadership across CT State on advising and transfer operations, ensuring consistency, regulatory compliance, and alignment with BOR, institutional, state, and national standards while fostering an equity-centered culture grounded in best practices and institutional data.Serves as Co-Chair of the Statewide Advising Council and represents the Division of Enrollment Management on internal and external committees, collaborating with Academic Affairs, campus partners, and external constituents to advance initiatives, policies, and transfer practices that strengthen student outcomes.Data & Reporting Collects, evaluates, and analyzes qualitative and quantitative data to develop statewide benchmarks, performance measures, and assessment metrics related to advising, retention, and transfer; produces reports and NECHE documentation for campus stakeholders, senior leadership, and Institutional Research to support data-driven decision-making and strategic planning.Cultivates and manages strategic partnerships with internal and external stakeholders — including higher education institutions, state agencies, community-based organizations, and local school districts — while collaborating across Enrollment Management, Academic Affairs, and Student Affairs to develop goals and strategies aligned with the CT State strategic plan.Professional Development & Training Serves as the institutional point person for Guided Pathways Advising and transfer-related initiatives, collaborating with Academic Affairs, Student Affairs, and the Director of Student Success Technology to support CRM training, professional development, and report writing across CT State.Develops and convenes professional development events and training opportunities for advising faculty and staff, and represents CT State by presenting on student success and academic advising initiatives at local, state, and national conferences.Compliance Ensures compliance with all applicable local, state, and federal policies and laws, including FERPA, while maintaining current knowledge of national best practices in advising, retention, and student success, and implementing technology platforms such as Banner, CRM Advise, and CRM Recruit to improve student engagement.Participates in key enrollment activities including recruitment, outreach, and student onboarding, while leading special initiatives and projects designed to improve student outcomes and strengthen local and national partnerships.This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.Minimum Qualifications: Master's degree in education, counseling, student development, social work, enrollment management, or related field; with a minimum of seven years of higher education experience in advising, counseling, or related area.Required Knowledge, Skills, and Abilities:Four (4) or more years' supervision experience in higher education, preferably academic advisingExperience supervising and evaluating professional staffExperience developing and managing advising programs and servicesExperience leading cross-departmental projects/initiatives and conducting both qualitative and quantitative researchExperience with data-driven decision making and strategic planningAbility to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilitiesExcellent interpersonal, oral, and written communication skillsProficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)Preferred Qualifications:Experience with multiple technologies such as student information systems, student success and academic advising platforms, digital imaging, reporting and database management, online registration services, etc.Experience with programs and strategies to support equitable advising outcomes for students from first-generation, low-income, non-traditional, minoritized, and marginalized communitiesExperience leading teams to deliver high-quality customer serviceExperience partnering with public and private high schools, higher education institutions, related outside agencies, and organizationsExperience working with student success and academic advising technology platformsExperience designing and delivering professional development surrounding academic advisingExperience overseeing multi-site advising programsSalary and Benefits:Salary range; $140,721-$175,901 approximate annualSalary is based on qualifications, education, job-related experience, and internal equityCT State offers a comprehensive benefits package, including:Generous leave policiesMultiple retirement plan optionsComprehensive health insurance choicesSupplemental benefits for retirement and family protectionTuition reimbursement (if applicable)For more information, visit: CSCU - Human Resources - Future Employees. Please refer to the CSCU - CSCU Executive Residency Requirements Policy, which applies to all positions classified as Management/Confidential at the Executive 1 level or higher.Application Instructions:A cover letterA resumeThe cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.Important Notes:Incomplete applications or those submitted after the deadline will not be consideredLinks to external resume sites are not acceptedApply online at: State Community College cannot sponsor work visasApplicants must be authorized to work full-time in the United StatesSelection Process:After the closing date, applications will be reviewed by a selection committee. Candidates selected for further consideration will be those who best meet the minimum and preferred qualifications and who submitted all required materials by the deadline.The selection process may include interviews and practical exercises (e.g., written, technical, or simulation exercises). Finalists will be recommended to the Hiring Manager for final selection.Background Screening:Employment offers are contingent upon:Proof of eligibility to work under the Immigration Reform and Control Act (IRCA)Successful completion of a background check, including granting permission to contact current and previous employers for verification, reference checks, criminal history, and, when applicable, credit or driving history checksCT State is committed to maintaining a safe campus community.Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.