Front Office Assistant

Overview AVIAN is seeking a Front Office Assistant to serve as the welcoming face of our headquarters and provide exceptional administrative support to employees, visitors, and leadership. The ideal candidate is positive, proactive, eager to learn, detail‑oriented, and committed to delivering outstanding customer service. Success in this role requires excellent listening and problem‑solving skills, the ability to quickly adapt to changing priorities, and a willingness to take initiative in a fast‑paced, team‑oriented environment. Responsibilities Greet customers in a courteous, friendly, and professional manner Check‑in and direct all guests/visitors to their conference room Perform opening/closing duties Answer all incoming telephone calls and direct appropriately Assist in maintaining the professional appearance of all conference rooms Maintain cleanliness and tidiness of the reception desk and lobby Provide conference room support for meetings Coordinate/schedule meetings and phone conferences Assist with the coordination and support of events Track, restock, and organize office supplies in storage spaces Serve as an initial point of contact for facility access during working hours Create and maintain files Perform Mail Merges for mailings Perform data entry Sort and distribute all incoming mail Qualifications Education: High School diploma or GED (some college preferred) Experience: The ideal candidate will possess the following position related skills: Working knowledge of the full Microsoft 365 suite of products (Word, Excel, PowerPoint, Outlook, etc.) Excellent written and oral communication skills Familiar with computer hardware and ability to connect IT equipment including laptops, projectors, printers, and cables Additional requirements: This role supports our Corporate Staff at its headquarters building in Lexington Park, Maryland and is not eligible for remote/hybrid candidates. Due to the sensitivity of customer‑related requirements, U.S. Citizenship is required. Salary range: $44,000 - $54,000 (The offered rate will be based on the selected candidate’s knowledge, skills, abilities, and/or experience and in consideration of internal parity.) You’ll Succeed Here If You See opportunities where others see routine Are curious, collaborative, and passionate about making things better Enjoy connecting dots across teams, tools, and tasks Believe in doing the right thing the right way — even when no one’s watching Play an active role in our growth, using your ideas and initiative to shape how we work, serve, and succeed together Embrace a “one team” mindset knowing we are stronger together through trust, transparency and teamwork. Understand the power of ownership — and are excited to be part of an employee‑owned culture Benefits Employee Ownership: We’re not just building a company — we’re building a legacy. As an employee‑owner, you’ll share in our success and have a direct stake in our future. Real Growth: We’re expanding, evolving, and exploring new ways to serve. Your contributions will shape our direction and help us grow stronger. Purpose‑Driven Work: Every improvement you help make is one that adds value — not just for us, but for the people and missions we support. Culture of Collaboration: We’re big enough to take on meaningful challenges, but small enough that everyone still knows your name. Comprehensive Benefits Package: Designed to support your health, financial security, and overall well‑being, our health and wellness benefits include medical, dental, and vision coverage, along with telemedicine services and a TRICARE supplement for veterans. Flexible Leave Benefits: we prioritize a balanced, supportive environment that allows you to thrive personally and professionally and offer flexible and paid time off, 11 paid holidays, paid sick leave, maternity and bonding leave, and military training leave. AVIAN is a service‑based organization. As an equal opportunity employer, our policy of business is to seek the most qualified candidate for each talent opportunity without regard to race, creed, color, sex, age, religious belief, marital status, national origin, ancestry, sexual preference, physical or mental handicap, lawful political affiliation or veteran’s status. #J-18808-Ljbffr