Client Development Representative (Durham)
Velocity Clinical Research, Inc.
Velocity Clinical Research is the largest dedicated site management organization (SMO) in the United States, operating a network of 70+ company-owned research sites. We partner with sponsors and CROs to accelerate clinical trial start-up and deliver reliable, high-quality enrollment across a broad range of therapeutic areas. As we continue to scale, we're building a commercial team defined by relentless drive, collaboration, and a genuine passion for advancing clinical research.
We're looking for a Client Development Representative, Biotech to drive new leads and top of funnel business growth within the mid and emerging biotech segment. This is a high-output, high-energy role for someone who thrives on building relationships from the ground up and gaining client attention through meetings and account generation.
This is a fully onsite, Monday-Friday, position at our Durham Headquarters.
You will be at the front line of Velocity's growth engine: identifying, engaging, and developing relationships with mid-size and emerging biotech companies, helping them understand how Velocity's site network and operational model can solve their clinical trial execution challenges. This role is outbound-intensive and new account-focused . You will be expected to generate activity, build genuine rapport with biotech decision-makers, and convert relationships and conversations into meaningful commercial opportunities.
Responsibilities
Duties/Responsibilities:
- Proactively identify and engage mid-size and emerging biotech companies as new client targets
- Build and drive outbound activity — calls, emails, LinkedIn, and industry touchpoints
- Qualify inbound leads from marketing campaigns, conferences, and website inquiries; route qualified opportunities to the appropriate Field BD rep
- Collaborate with Marketing on campaign follow-up, event lead lists, and account-based marketing
- Develop authentic, consultative relationships with clinical, R&D, and business development leaders at target biotech companies
- Clearly and credibly communicate Velocity's value proposition, site network capabilities, and track record to a scientifically sophisticated audience
- Evaluate client clinical trial pipelines and how they leverage and utilize site networks.
- Maintain accurate, up-to-date activity and pipeline records in the CRM
- Represent Velocity at industry conferences, webinars, and networking events as needed
- Continuously refine outreach approach based on market feedback, win/loss trends, and evolving biotech funding and pipeline dynamics
- Other duties as assigned
Required Skills/Abilities:
- Winner mindset — someone who treats setbacks as fuel, not friction
- Results-oriented motivation — you measure your day by activity, conversations, and progress made
- Strong teamwork orientation — you see yourself as part of a broader commercial engine, not a lone operator, and you actively support your teammates' success
- Excellent verbal and written communication skills, with the ability to earn credibility quickly with scientific and clinical audiences
- Comfort with high-volume outbound prospecting and a genuine enjoyment of the hunt
- Organized, self-motivated, and comfortable operating in a fast-paced, metrics-driven environment
- Strong phone, email, and written communication skills
- Comfort with high-volume outbound activity and CRM discipline (Salesforce.com, HubSpot or similar)
- Ability to learn, understand and articulate technical/scientific concepts (therapeutic areas, clinical trial phases, feasibility) to a sophisticated buyer
- Self-motivated, organized, and metrics-driven
Education and Experience:
- 1–3+ years of inside sales, SDR, or lead generation experience, ideally in clinical research, CRO/SMO, life sciences, or healthcare B2B
- Prior experience in life sciences, CRO/SMO, pharma, or biotech commercial roles is a plus, but a strong work ethic and coachability matter more than a perfect resume
- Bachelor's degree preferred; life sciences background a plus
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