Event Coordinator (Event & Sales)

Event Coordinator

From elegant weddings and lively mitzvahs to city-wide celebrations, concerts, and theatrical performances, Create City Springs is where community comes together. We're seeking a dynamic Event Coordinator to serve as the on-site liaison and trusted partner for clients, vendors, patrons, and internal teamsensuring every event on the City Springs campus runs seamlessly.

If you thrive in fast-paced environments, love solving problems in real time, and take pride in delivering exceptional guest experiences, this role is for you.

As the on-site representative during events, you'll be the calm, capable presence that keeps everything on track.

Event Leadership & Execution

• Serve as the official Create City Springs representative during events, ensuring policy compliance and quality execution.
• Lead and oversee event logistics, including load-in and load-out for clients and vendors.
• Coordinate with internal departments such as technical, operations, and security teams.
• Support Sales Managers on event days to deliver high-level customer service.
• Lead execution of corporate and social events across multiple rented spaces.

Planning & Documentation

• Prepare and manage event documents including Banquet Event Orders (BEOs), floor plans, and reports (training provided).
• Track parking validation usage and related event data.
• Document client concerns, lost items, and emergency responses for reporting purposes.

Client Support & Problem Solving

• Troubleshoot minor technology issues and assist clients with basic event production needs.
• Maintain high standards of client and patron satisfaction through hands-on support.
• Respond quickly and professionally to unexpected challenges during live events.

Required

• High school diploma or equivalent
• Open availability, including evenings, weekends, and holidays
• Ability to work up to, but no more than, 29 hours per week
• Successful completion of background check and drug screening

Preferred

• Currently pursuing or completed a college degree
• Experience in event management, hospitality, or customer service
• Background in performing arts, theatre production, or cultural programming

Skills & Strengths

• Exceptional customer service and interpersonal skills
• Strong communicationboth written and verbal
• Detail-oriented with strong organizational abilities
• Ability to multitask and problem-solve in high-energy environments
• Comfortable interpreting safety and procedural guidelines
• Basic math and reporting skills
• Familiarity with floor plans, BEOs, or event production technology (a plus)

Why You'll Love This Role

• Be at the center of meaningful community events
• Gain hands-on experience in event production and venue operations
• Work with a collaborative, mission-driven team
• Build professional experience in a vibrant arts and events environment

At Create City Springs, no two events are the sameand every event matters. If you're ready to be the steady hand behind unforgettable experiences, we'd love to meet you.