Program Coordinator

The Program Coordinator is responsible for supporting the daily operations, coordination, compliance, and quality improvement activities of Substance Use Disorder (SUD) treatment and recovery support programs, including grant-funded HIV grant. This position serves as the coordinator for SUD and HIV services and supports for clients including community outreach and engagement. Works with clinical, medical and administrative teams to ensure program effectiveness, regulatory compliance, timely documentation, and achievement of grant deliverables and outcomes. Provide individual and group services to clients with SUD. Program Coordination & Operations Coordinate daily program activities to support efficient delivery of SUD treatment and recovery support services. Assist with implementation of ASAM-aligned treatment programming and operational workflows. Monitor program schedules, service delivery, staffing support needs, and client flow. Support admissions, referrals, care coordination, and discharge planning processes as needed. Facilitate communication between clinical, medical, outreach, peer, and administrative staff. Participate in multidisciplinary meetings related to client care, census management, transitions, and program improvement. Assist leadership with operational projects, audits, corrective action plans, and process improvement initiatives. Maintain organized records, tracking systems, and program documentation. Grant Coordination & Compliance Coordinate activities related to grant-funded programs and initiatives. Monitor grant deliverables, timelines, objectives, and reporting requirements. Track program outcomes, utilization data, and performance indicators. Assist with preparation and submission of grant reports, data collection, narratives, and supporting documentation. Ensure activities comply with grant requirements, organizational policies, and applicable local, state, and federal regulations. Collaborate with finance and leadership regarding grant expenditures, staffing patterns, and allowable activities. Support preparation for site visits, audits, and monitoring reviews. Client Engagement & Community Coordination Support outreach, engagement, retention, and linkage-to-care efforts for individuals with SUD and co-occurring needs. Assist with coordination of psychoeducation groups, recovery-oriented activities, and community partnerships. Help connect clients to medical, behavioral health, housing, vocational, social service, and recovery support resources. Promote culturally responsive, trauma-informed, and person-centered services. Quality Improvement & Documentation Monitor documentation completion and compliance with regulatory and payer requirements. Assist with quality assurance and performance improvement activities. Support data collection related to authorizations, census, outcomes, grant performance, and service utilization. Identify barriers impacting program operations and recommend solutions. Participate in staff training and technical assistance activities. Minimum Qualifications Bachelor’s degree in behavioral health, social work, public health, healthcare administration, human services, or related field required; Master’s degree preferred. Minimum of 2 years of experience in behavioral health, substance use disorder treatment, public health, healthcare coordination, or grant management. Knowledge of SUD treatment systems, ASAM criteria, recovery-oriented care, and trauma-informed practices. Experience working with grant-funded programs preferred. Strong organizational, communication, and problem-solving skills. Ability to manage multiple priorities and deadlines. Proficiency with electronic health records, Microsoft Office, and data tracking systems. Preferred Qualifications Experience with Medicaid-funded behavioral health services. Experience with utilization review, quality improvement, or regulatory compliance. Bilingual or bicultural abilities preferred. Experience working with underserved or justice-involved populations preferred. Knowledge, Skills, And Abilities Understanding of behavioral health regulations and confidentiality requirements. Ability to work collaboratively across multidisciplinary teams. Strong attention to detail and ability to maintain accurate records. Ability to analyze data and support program performance improvement. Ability to communicate professionally with staff, stakeholders, funders, and community partners. Physical Requirements Ability to sit, stand, walk, and use standard office equipment. Ability to travel locally for meetings, outreach, or trainings as needed. Work Environment This position operates in behavioral health treatment and community-based settings and may involve interaction with individuals experiencing substance use, mental health, medical, and psychosocial challenges. #J-18808-Ljbffr Gaudenzia, Inc.