Service Advisor

Service Advisor We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Spitzer Hyundai in Cleveland is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. Full‑time benefits include: flexible work schedule – 5‑day week, ongoing training with Spitzer University, opportunities for advancement, 401K with a 5% employer match, medical, dental and vision insurance, generous paid time off – 80 hours after 1 year of service, paid uniforms, name badges and business cards, employee assistance program. Voluntary benefits include: life insurance, short and long‑term disability, accident coverage, hospital indemnity, company‑paid life insurance with medical coverage and HSA with employer contribution. Essential job function and responsibilities: Works with customers and technicians to identify required maintenance. Performs road test of customer vehicles. Advises customers on necessary or suggested services and offers additional services and repairs. Computes cost of replacement parts and labor to restore vehicle to customer specifications. Estimates cost of mechanical, electrical, or other repairs and enters itemized estimate on service order. Explains estimate to the customer and schedules appointments. Maintains CSI at or above designated standards and meets dealer standards for repair/order production. Follows Safeguards rules and regulations and performs related duties as assigned. Position requirements: Successful track record, strong record of positive CSI results. Team‑oriented, outgoing upbeat personality with excellent interpersonal skills. Self‑starter internally motivated to achieve established performance goals. Valid driver’s license with good driving record, reliable transportation and attendance. Must be authorized to work in the United States. Complete MVR, background check and pre‑employment drug test. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Shift: Days This position is currently accepting applications. #J-18808-Ljbffr