Sr. EUC Engineer

We're partnering with a leading financial services organization in Chicago that is seeking an End User Computing (EUC) Engineer to drive the strategy, architecture, engineering, and modernization of its enterprise desktop environment.

This is a highly visible role where you'll partner with business, IT, and security leaders to deliver innovative solutions across Windows, virtual desktop infrastructure, Microsoft 365, application delivery, automation, and end-user technologies.

What You'll Do

• Design and implement enterprise desktop engineering solutions and EUC architecture.
• Lead technical projects from concept through implementation and support.
• Architect and manage application delivery using technologies such as VMware AppStacks , application layering, and modern endpoint management tools.
• Develop technical standards, design patterns, and engineering best practices.
• Manage and maintain Windows operating system base images, updates, patching, and vulnerability remediation.
• Support and optimize virtual desktop platforms while preserving user profiles and settings.
• Troubleshoot complex desktop, application, and Microsoft 365 issues across enterprise environments.
• Drive automation initiatives using PowerShell, Python, Terraform, or similar technologies.
• Evaluate emerging technologies and recommend strategic improvements.
• Serve as the highest-level escalation point for desktop engineering issues.
• Partner with business, infrastructure, cybersecurity, and leadership teams to define requirements and improve the end-user experience.
• Mentor desktop engineering team members and provide technical leadership.
• Provide both tactical and strategic input into the future state of end-user computing.
• Participate in on-call support rotations as needed.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
• 5+ years of experience in Desktop Engineering, End User Computing, or related infrastructure roles.
• Strong experience supporting enterprise-scale Windows desktop environments .
• Experience deploying and managing applications across large desktop estates.
• Hands-on experience with desktop management and endpoint administration platforms.
• 3+ years of experience supporting Microsoft 365 (O365) environments.
• Advanced desktop and application troubleshooting expertise.
• Experience with scripting and automation using PowerShell, Python, Terraform , or similar tools.
• Demonstrated expertise in desktop architecture, design, and engineering.
• Experience working within a DevOps-oriented environment .
• Strong understanding of operational risk, controls, and governance practices.
• Exceptional communication skills with the ability to engage technical and non-technical stakeholders.
• Proven ability to manage multiple priorities, identify risks, and drive solutions.

Preferred Qualifications

• Microsoft certifications such as:
• Microsoft 365 Certified
• MCSE
• Windows Virtual Desktop Specialty
• VMware certifications including:
• VMware Certified Professional - Desktop and Mobility (VCP-DTM)
• Experience with virtual desktop infrastructure (VDI), modern workplace technologies, and enterprise automation initiatives.