Program Manager - Pathways to Recovery Program - Newark

Program Manager - Pathways to Recovery Program - Newark

The Program Manager is responsible for the day-to-day management of Integrity House’s Pathways to Recovery grant program. The position oversees workforce development operations, supervises grant staff, ensures compliance with NJDOL grant requirements, coordinates participant services, develops employer and community partnerships, manages workforce readiness programming, and is accountable for employment, retention, reporting, and overall program performance.

The Program Manager ensures participants receive high-quality employment preparation, career services, supportive services, and training leading to unsubsidized employment.

The Program Manager will serve all enrolled clients for the Pathways to Recovery grant including Bergen, Essex, Hudson, Morris, Passaic, Sussex, and Warren. The Program Manager is required to commute to these counties for scheduled community engagement and/or to facilitate client training, and other needs.

DUTIES:

1. Program Leadership & Grant Management

• Oversee all day-to-day grant operations and ensure compliance with NJDOL requirements.

• Supervise Employment Specialist, Workforce Readiness Instructor, GED Instructor, and Case Managers. • Monitor grant goals, timelines, budgets, deliverables, and performance outcomes.

• Prepare reports and maintain accurate documentation.

• Coordinate program monitoring and corrective action activities.

• Participate in audits/inspections

• Develop and implement plan of correction(s)

• Ensure safety of all clients, program staff and infrastructure

• Implement and manage changes to ensure project goals and objectives are met for grants and special initiatives including producing accurate and timely reporting.

• Respond to all client concerns, where needed.

• Ensure client satisfaction by soliciting feedback, client satisfaction surveys, and

• Deliver services directly where a business need presents.

2. Workforce Readiness & Employment Services

• Direct implementation of the workforce readiness curriculum.

• Ensure participants complete assessments and Individual Employment Plans (IEPs).

• Monitor job readiness training, resume development, interviewing, digital literacy, financial literacy, professionalism, and soft-skills instruction.

• Coordinate occupational training and career pathway development.

• Monitor participant progress toward employment and retention.

• Provide peer supervision to participants pursuing the Peer Certification track.

3. Employer & Community Partnerships

• Develop and maintain relationships with employers, training providers, One-Stop Career Centers, Workforce Development Boards, and community partners.

• Expand internship and work-based learning opportunities. • Coordinate participant recruitment and outreach.

4. Participant Outcomes Monitor enrollment, training completion, credential attainment, employment placement, and retention.

• Review participant files for accuracy and compliance.

• Ensure supportive services are coordinated based upon participant needs.

5. Staff Development

• Provide administrative supervision of all program staff

• Recruit, hire, train, and evaluate all program staff—with KPIs and measurable business and developmental goals

• Coordinate with Human Resources and Director/Senior Director to address personnel related issues.

6. Fiscal & Administrative Responsibilities

• Monitor grant expenditures and assist with budget management.

• Ensure accurate documentation for reimbursement and audits.

• Review and approve program billing

• Address and correct areas where service delivery is not optimized, resulting in failure to capture revenue • Adjust expenses as aligned with budget

• Monitor program costs and spending

7. Must document all services in client’s file.

8. All other items as assigned by supervisor, to meet organizational needs.

MIN QUALIFICATION: LCADC, LCSW, LPC, with 3 yrs of program management or supervisory experience Master's degree in Social Work, Counseling, Public Administration, Workforce Development, Business Administration or related field preferred.

LCADC strongly preferred.

CPRS preferred.

Valid NJ Driver's License required.

CPR/First Aid certification, required within 30 days of hire and for duration of employment.

• CPRS, CHW, or other human services credential, preferred but not required

Master’s degree in Social Work, Counseling, or related field required.

• Minimum three years of program management or supervisory experience.

• Experience managing workforce development, employment, education, behavioral health, recovery, or grantfunded programs preferred.

• Experience developing employer and community partnerships.

• Experience working with individuals impacted by substance use disorders preferred.

• Experience working with justice-involved populations preferred.

• Demonstrated knowledge of community resources and workforce systems.

• Strong organizational and leadership abilities.

• Excellent written and verbal communication skills.

• Experience with data collection, reporting, and quality improvement.

• Ability to build collaborative partnerships with employers and community organizations.

• Proficiency with Microsoft Office and electronic data systems.