Workflow Specialist

Job Description

Job Description

C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure.

We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter.

Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you're energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up.

Note: This position is contingent upon contract award. Applicants must be a U.S. Citizen with an active Secret clearance for this role.

Position Summary:

The Workflow Specialist is responsible for the design, configuration, analysis, support, and continuous improvement of workflow-enabled business processes within the Navy ERP+ environment. This role works closely with business stakeholders, functional consultants, developers, and technical teams to ensure workflow solutions support mission requirements, improve operational efficiency, and maintain compliance with Navy and DoD business processes.

The Workflow Specialist supports both sustainment and modernization initiatives by analyzing business processes, identifying automation opportunities, configuring workflow solutions, and ensuring workflow functionality aligns with enterprise architecture and governance standards. The position serves as a subject matter expert for workflow design, routing, approvals, notifications, and business process automation across Navy ERP+.

Primary Duties and Responsibilities:

Workflow Analysis and Design

• Analyze business processes and identify opportunities to automate, streamline, and improve workflow execution.
• Gather and document workflow requirements from business stakeholders, functional teams, and program leadership.
• Design workflow solutions that support operational, financial, logistics, acquisition, and personnel processes within Navy ERP+.
• Develop workflow process maps, business rules, routing logic, approval chains, and exception handling procedures.

Workflow Configuration and Administration

• Configure, maintain, and support workflow functionality within SAP and related enterprise applications.
• Create and maintain workflow templates, approval structures, task assignments, notifications, and escalation processes.
• Support organizational structure alignment and workflow routing based on business requirements.
• Monitor workflow performance and ensure proper execution of automated business processes.

Business Process Improvement

• Evaluate existing workflows and recommend enhancements to improve efficiency, accountability, and user experience.
• Identify process bottlenecks and implement workflow solutions to reduce manual effort and improve processing times.
• Support modernization initiatives involving process automation, digital workflows, and enterprise transformation efforts.
• Assist with implementation of best practices for workflow governance and process standardization.

Testing and Deployment Support

• Develop workflow test scenarios and support unit, integration, and user acceptance testing activities.
• Validate workflow functionality and ensure business requirements are met prior to deployment.
• Support release management activities and transition workflow enhancements into production environments.
• Assist with issue resolution during deployments and post-implementation support periods.

User Support and Training

• Provide workflow-related support for incidents, service requests, and user inquiries.
• Develop user guides, process documentation, and training materials.
• Conduct training sessions and knowledge transfer activities for users and support teams.
• Support change management activities associated with workflow implementations and enhancements.

Governance and Compliance

• Ensure workflow solutions comply with Navy ERP+, DoD, and organizational governance requirements.
• Support audit activities by providing workflow documentation, approval histories, and process traceability.
• Maintain workflow documentation and configuration records.
• Ensure workflow designs align with security, segregation of duties, and internal control requirements.

Cross-Functional Collaboration

• Collaborate with functional teams supporting Finance, Supply Chain, Logistics, Procurement, Human Resources, and other business domains.
• Work closely with developers, Basis administrators, security teams, and integration teams to support workflow-enabled solutions.
• Participate in modernization efforts involving SAP S/4HANA, Fiori, business process automation, and enterprise transformation initiatives.

Required Qualifications:

• Active DoD security clearance with T5 investigation.
• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of experience supporting workflow design, business process automation, or enterprise business process management solutions.
• Experience working with SAP workflow technologies or comparable enterprise workflow platforms.
• Experience gathering business requirements and translating them into workflow solutions.
• Strong understanding of business process analysis and process improvement methodologies.
• Experience supporting enterprise applications in production environments.
• Strong analytical, problem-solving, and communication skills.

Desired/Preferred Qualifications

• Experience supporting SAP ERP, SAP S/4HANA, SAP Business Workflow, SAP Fiori Workflow, or SAP Business Process Management solutions.
• Experience supporting Navy ERP, Navy ERP+, or other DoD enterprise systems.
• Familiarity with logistics, supply chain, finance, acquisition, or human resource business processes.
• Experience with process modeling tools and workflow visualization techniques.
• Experience supporting modernization and digital transformation initiatives.

We anticipate this job posting will be posted until 07/30/2026.

Benefits:

C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: C5MI Benefits

Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action:

• Challenge – We believe in challenging the present – it's the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it's said). Incremental won't win.
• Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn't all about work. Live your happiness. Be healthy.
• All In – You can't fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team's true potential.
• Never Forget the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS.
• GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win!
• Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development.

How to Apply:

To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply.

C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.