People & Culture Coordinator

The hourly range for this opportunity is $26.00 to $30.00 an hour.

Position Summary

The People & Culture Coordinator / Executive Administrative Assistant is a dual-function role that provides comprehensive administrative support to both the People & Culture department and the Managing Director of a luxury resort with approximately 500 team members. This position plays a critical role in maintaining efficient HR operations, supporting employee engagement initiatives, ensuring organizational compliance, and managing executive office priorities with professionalism, discretion, and exceptional service standards.

This role requires a highly organized, detail-oriented professional who can balance confidential human resources matters with executive-level administrative responsibilities in a fast-paced hospitality environment.

What You Will Accomplish

Key Responsibilities

People & Culture Coordination (75%)

Recruitment & Onboarding

• Coordinate recruitment processes including job postings, interview scheduling, candidate communication, and pre-employment documentation.
• Facilitate new hire onboarding, orientation scheduling, and welcome experiences.
• Maintain applicant tracking systems and personnel files.

Team Member Relations & Engagement

• Serve as a first point of contact for team member inquiries regarding policies, benefits, employment verification, and HR processes.
• Assist in planning employee events, recognition programs, celebrations, and engagement activities.
• Support employee communication initiatives and internal announcements.

HR Administration & Compliance

• Maintain accurate team member records, data entry, and HRIS updates.
• Track leave requests, attendance notices, and required compliance training.
• Prepare reports related to turnover, vacancies, headcount, and labor metrics.
• Ensure confidentiality and compliance with federal, state, and local employment laws.

Payroll Support

• Coordinate payroll change forms, status changes, and timekeeping follow-up.
• Liaise with payroll and department leaders to resolve discrepancies.

Executive Administrative Support (25%)

Managing Director Support

• Manage complex calendar scheduling, appointments, and meeting coordination.
• Prioritize correspondence, phone calls, and requests on behalf of the Managing Director.
• Prepare agendas, presentations, reports, and meeting materials.
• Arrange travel, accommodations, and itineraries as needed.

Executive Office Operations

• Take meeting minutes and track follow-up actions.
• Coordinate leadership meetings, town halls, and executive communications.
• Maintain confidential files, contracts, and sensitive correspondence.
• Support special projects, property initiatives, and strategic planning activities.

Interdepartmental Coordination

• Act as liaison between executive office, department leaders, ownership representatives, and external partners.
• Ensure timely follow-up on deadlines, action items, and key initiatives.

What You Will Bring

Qualifications

Education & Experience

• Minimum 3 years administrative experience, preferably in Human Resources, Executive Office, or hospitality operations.
• Experience supporting senior executives strongly preferred.
• Hotel or resort experience highly desirable.

Skills & Competencies

• Exceptional organizational and time management skills.
• Ability to handle multiple priorities with urgency and accuracy.
• Strong written and verbal communication skills.
• High level of discretion with confidential information.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with HRIS, payroll, and applicant tracking systems preferred. (Workday)
• Professional presence with polished customer service skills.
• Bilingual English/Spanish preferred.

Success Measures

• Efficient HR and executive office operations.
• Positive onboarding and employee experience.
• Timely completion of executive priorities and projects.
• Accurate recordkeeping and reporting.
• Strong internal communication and leadership support.
• High level of confidentiality and professionalism.

Physical Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Ability to move throughout the resort property as needed.
• Ability to lift up to 20 pounds occasionally.