Multi Unit Manager (Kenner)

Full-time

WHSmith North America

The Multi-Unit Manager leads sales performance, operational excellence, people development, and customer experience across multiple stores within an assigned airport or resort property. Responsible for leading Operations Delivery Managers and store teams, this role drives execution of company priorities, strengthens leadership capability, and delivers measurable business results through strong operational discipline, commercial leadership, and consistent execution in a fast-paced retail environment.

Key Impact

Customers: Consistent service, product availability, and store execution.
Store Teams: Coaching, accountability, and development that improve performance.

Core Responsibilities

People Development & Coaching

Coach store leaders and teams on operations, sales, inventory, and compliance.
Identify skill gaps and provide targeted coaching and training.
Support onboarding, leadership development, and succession planning.
Partner with the Multi-Unit Manager to strengthen team performance.

Operational Excellence & Business Performance

Analyze sales, labor, inventory, shrink, audit, and compliance results to identify risks and opportunities.
Drive action plans that improve operational performance and consistency.
Strengthen store standards, inventory controls, merchandising, and operating procedures.
Provide performance insights and recommendations to leadership.

Risk, Compliance & Controls

Support compliance, audits, loss prevention, health and safety, and operational controls.
Identify and resolve operational risks through cross-functional partnerships.
Support investigations, corrective actions, and continuous process improvement.

Sales Enablement & Initiative Execution

Drive execution of sales, merchandising, service, and operational priorities.
Support promotions, product launches, new initiatives, and operational changes.
Monitor adoption, provide coaching, and share insights to improve results.

Leadership Expectations & Success Measures

Lead through coaching, accountability, collaboration, and operational discipline.
Demonstrate expertise in retail operations, talent development, compliance, inventory control, and customer experience.
Drive measurable improvements in sales, shrink, inventory accuracy, audit performance, labor productivity, and team capability.

Qualifications & Experience

3+ years of retail, hospitality, airport, resort, or customer-facing leadership experience.
Proven ability to coach teams, influence leaders, and drive accountability in a fast-paced environment.
Strong understanding of retail operations, sales performance, labor management, inventory control, shrink, compliance, and expense management.
Ability to analyze data, identify opportunities, and implement action plans that improve results.
Experience with merchandising, customer engagement, training, and operational execution.
Strong communication, organization, and cross-functional partnership skills.
Proficient in Microsoft Office, reporting tools, and business analytics platforms.
Ability to work flexible hours, including evenings, weekends, and holidays.
Must meet all applicable background screening, badging, security clearance, and certification requirements.

Apply

Vacancy posted 10 hours ago

Similar jobs that could be interesting for youBased on the Multi Unit Manager (Kenner) in Kenner, LA vacancy

Multi Unit Manager
...The Multi-Unit Manager leads sales performance, operational excellence, people development, and customer experience across multiple stores within an assigned airport or resort property. Responsible for leading Operations Delivery Managers and store teams, this role...
Suggested
Work at office
Flexible hours
Afternoon shift
WHSmith North America
Kenner, LA
3 days ago
Child Care Manager
...Child Care Manager Metairie - Metairie, LA 70006 Overview Position Type: Part Time Job Shift: Any Education Level: High School Travel Percentage: None Description Reports to: General Manager Summary: This employee is responsible for the supervision and care...
Suggested
Part time
Shift work
Club4 Fitness
Metairie, LA
5 days ago
Youth Development Specialist - Relocation to Hershey, PA Required
$46.92k
...development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to...
Suggested
Full time
Work from home
Relocation
Relocation package
Flexible hours
Weekday work
Milton Hershey School
Kenner, LA
1 day ago
Care Manager
$15.05 - $18.9 per hour
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. At Sunrise Senior Living, we champion quality of life...
Suggested
Full time
Shift work
Sunrise Senior Living Mgmt Inc
Metairie, LA
17 days ago
LPN Med Care Manager
$28.45 - $38 per hour
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. At Sunrise Senior Living, we champion the quality ...
Suggested
Full time
Shift work
Sunrise Senior Living Mgmt Inc
Metairie, LA
9 days ago
Dog Care Manager
...The Dog Stop® is looking for an enthusiastic Dog Care Manager to join their team. Knowledge of the dog care industry is a plus but not required provided the candidate is capable of quickly learning the ins and outs of dog behavior and our range of services. We do require...
The Dog Stop Of Metairie
Metairie, LA
5 days ago
Patient Care Coordinator I
...in a team environment is a crucial element of this position. Responsibilities General knowledge of office equipment: fax, copier, multi-line phone system, voicemail. Knowledge of Microsoft Word and Excel. Strong customer service/patient relations skills. Strong communication...
Work at office
Local area
Immediate start
Tulane group
Metairie, LA
4 days ago
Hearing Ambassador (Patient Care Coordinator)
..., flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that... ...building. Location: On-Site, Sam's Club Hearing Aid Center. Kenner, LA. Responsibilities: Have a working knowledge of all...
Work at office
Immediate start
Flexible hours
NationsBenefits
Kenner, LA
2 days ago
Case Manager
...gathering process until a decision is made by the carrier. Case Managers must possess a strong knowledge of the life insurance industry,... ...life insurance experience Prefer experience within a multi-carrier environment Culturally sensitive Strong discernment...
Work experience placement
Work at office
Remote work
Quest Financial
New Orleans, LA
1 day ago
Bilingual Case Manager
...We are seeking a dynamic and compassionate Bilingual Case Manager to join our dedicated team. The Advocate/Bilingual Case Manager serves... ...requires the ability to work competently with many partner agencies, multi-task efficiently, and provide trauma-informed care to people...
Temporary work
Flexible hours
New Orleans Family Justice Center
New Orleans, LA
5 days ago
Care Manager
$15.05 - $18.9 per hour
The caregiver provides hands-on support to seniors, assisting with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, mobility, and personal care, while following individualized service plans and documenting changes. They promote safety, dignity, and...
Hourly pay
LiveWell Homecare Agency
Metairie, LA
1 day ago
Care Manager
$15.05 - $18.9 per hour
As a Caregiver, you will provide hands-on support to seniors, assisting with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, mobility, and personal care. You will follow individualized service plans (ISP), document resident changes, and promote safety...
Hourly pay
Immediate start
Live Well Homecare Agency, LLC
Metairie, LA
1 day ago
Care Manager Home Care
...Job Description Job Description Care Manager Job Summary: BrightCare HomeCare is seeking a compassionate and experienced Care Manager to join our team in Metairie, Louisiana. As a Care Manager, you will play a vital role in delivering high-quality home care services...
BrightCare HomeCare
Metairie, LA
a month ago
Care Manager
$15.05 - $18.9 per hour
Job Summary We are seeking a compassionate Caregiver to support residents with daily activities and promote their safety, dignity, and independence. Responsibilities Include Assisting with activities of daily living such as bathing, dressing, grooming, and mobility Following...
Flexible hours
Health, Inc
Metairie, LA
2 days ago
Health Care Research Manager - Deloitte Center for Health Solutions
$97.6k - $200.6k
...and health care ecosystem. As a Research Manager at Deloitte, you will: Shape market-moving... ....Design and oversee large-scale, multi-method research studies (e.g., surveys, public... ...implement the principles of our business unit thought leadership transformation Engage...
Local area
Deloitte
New Orleans, LA
3 days ago
RN Case Manager
...Ochsner Health and discover your future today! This job handles multi-disciplinary communications and facilitations of care... ...years of hospital-based experience in discharge planning, case management or utilization review. Certifications Required - Current...
Work experience placement
Local area
Immediate start
Flexible hours
Weekend work
Ochsner Health
New Orleans, LA
2 days ago
Master's Level Case Manager/Care Coordinator
...rehabilitation, crisis intervention, and/or participate in quality management and staff training.Provide crisis intervention services to... ...written and verbal communication skillsStrong organization and multi-tasking skillsAbility to work efficiently with diverse populationsWe...
Full time
Work at office
Afternoon shift
Divine Intervention Rehabilitation LLC
New Orleans, LA
3 days ago
Pre-Litigation Case Manager (Litigation Track)
...collaboration and the litigation training in this role happen. About the Role We are seeking an experienced Pre-Litigation Case Manager who is ready for the next step in their legal career. From day one, you will independently manage a full pre-litigation caseload...
Temporary work
Work at office
Kenny Habetz Injury Law
Metairie, LA
a month ago
LPN Med Care Manager
The LPN Medication Nurse provides licensed nursing support in a senior living environment, focusing on safe medication administration, health monitoring, and accurate clinical documentation. Key Responsibilities: Administer medications and treatments according...
LiveWell Homecare Agency, LLC
Metairie, LA
3 days ago
LPN Med Care Manager (Hiring Immediately)
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. At Sunrise Senior Living, we champion the quality ...
Immediate start
Shift work
Sunrise Senior Living Mgmt Inc
Metairie, LA
4 days ago
RN Case Manager: Discharge & Care Coordination
Ochsner Health in New Orleans seeks an experienced registered nurse to coordinate discharge planning and utilization review during hospitalization. You will review patient needs, recommend appropriate levels of care, and collaborate with ED physicians, hospitalists and...
Ochsner Health
Harahan, LA
3 days ago
Care Manager
...compromised. We are seeking a dedicated and compassionate Care Manager to join our team. Position Summary: The Care Manager... ...Reliable vehicle for travel within area. ~ Ability to work in a fast paced, multi-task environment with competing priorities...
Work experience placement
Work at office
A First Name Basis
Metairie, LA
26 days ago
RN Outpatient Care Manager-Cardiac
...Job Title This job manages identified complex/catastrophic patients attributed to the organization and its Network of partner providers. This job is an integral part of the multi-disciplinary care team and as such coordinated care among multiple healthcare providers...
Work experience placement
Work at office
Local area
Immediate start
Ochsner Rush Health
New Orleans, LA
2 days ago
Patient Care Coordinator at Primary Care Plus - New Orleans
$18 - $32 per hour
...team which may include a Physician, Nurse Practitioner, RN Care Manager, Social Worker, Clinic Manager, LPN, and Medical Assistant. The... ...Experience as a medical assistant Core Competencies: Ability to multi-task in a busy environment Excellent telephone manners and...
Hourly pay
Minimum wage
Full time
Work experience placement
Work at office
Local area
Monday to Friday
UnitedHealthcare
New Orleans, LA
2 days ago
Patient Care Coordinator II
...for services, but with all care providers of the Tulane University Medical Group: physicians, advance practice professionals, case managers, case workers, nurses, facility staff/schedulers, financial advocates, to determine if care is to be funded by the patients’...
Full time
Work at office
Local area
Tulane University
Metairie, LA
2 days ago
LPN Med Care Manager
The Licensed Practical Nurse (LPN) Medication Nurse provides licensed nursing support in a senior living environment, focusing on safe medication administration, health monitoring, and accurate clinical documentation. Key Responsibilities Administer medications and treatments...
LiveWell Homecare Agency
Metairie, LA
4 days ago
Patient Care Coordinator
...through the pharmacy. This role focuses on ensuring patients remain on therapy through proactive refill coordination, documentation management, and ongoing patient engagement. The Biologic Coordinator I works closely with pharmacy, nursing, operations, and sales teams to...
Full time
Local area
Druid City Vital Care
Metairie, LA
4 days ago
Patient Care Coordinator
...a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager Qualifications High school diploma or equivalent Basic computer literacy Strong organizational skills and attention to detail Strong...
Work at office
AEG Vision
Kenner, LA
1 day ago
Assistant Care Manager
...Job Description Job Description Job Title: Assistant Care Manager Job Location: Metairie, LA Company: BrightCare HomeCare Job Summary: BrightCare HomeCare is seeking a dedicated and compassionate Assistant Care Manager to join our team in Metairie, LA...
BrightCare HomeCare
Metairie, LA
more than 2 months ago
LPN Med Care Manager
The LPN Medication Nurse provides licensed nursing support in a senior living environment, focusing on safe medication administration, health monitoring, and accurate clinical documentation. Key Responsibilities: Administer medications and treatments according to physician...
LiveWell Homecare Agency, LLC
Metairie, LA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Multi Unit Manager (Kenner). Be the first to apply!