Customer Experience Leader: Strategy, Coaching & Ops
Phillip Jeffries
Phillip Jeffries in the United States is seeking a Senior Manager, Customer Experience to lead our customer support operations, elevate service levels, and create an environment where both customers and employees thrive. You will mentor a growing CX team, monitor key metrics, collaborate with Sales and cross-functional partners, and drive continuous improvements through data insights and strategic projects. #J-18808-Ljbffr Phillip Jeffries
$19.92 - $24.9 per hour
...operations, asset protection, and HR functions, ensuring a great customer experience and profitability. The role is part-time, pays $19.92-$24.90... ...the district and responsibilities spanning scheduling, payroll, coaching, and customer service. #J-18808-Ljbffr Lap of LoveSuggestedHourly payPart timeNight shiftWeekend work$44.66k - $58k
...this role, you'll guide daily operations, coach team members, and use data insights to drive performance, improve customer experience, and ensure compliance with program standards... ...with other team members and business leaders. Working For You Perks and rewards designed...SuggestedLocal areaRemote workWork from homeFlexible hours- Responsibilities Lead Solstice’s digital customer experience strategy aligned to commercial growth, operational scalability, and customer centricity... ...-year, value-based digital roadmap Be a People-Centered Leader, building an inclusive, engaging, and high-performance...Suggested
$55k - $65k
..., curated selections, enhanced in-store experiences, and growing omnichannel capabilities, Barnes... ...ecosystem. As the Supervisor of Customer Service, you will be supporting the Sr.... ...performance metrics are met. • Provide coaching & mentoring to team to ensure required responsibilities...SuggestedLocal area- Walgreens in Elmwood Park, NJ is seeking a Store Manager to lead the store’s customer experience and operations. You will supervise front-end and pharmacy teams, execute company strategies, and maintain cashiering, merchandising, and safety standards. Ideal candidates have...SuggestedFlexible hoursAfternoon shift
$20 - $28 per hour
...grocery chain in Lincoln Park, NJ is seeking a Grocery Manager to oversee the department's operations, driving sales and enhancing customer experience. The ideal candidate will possess strong leadership and communication skills, ensuring that the team meets department goals....- Solstice is seeking a transformative leader to steer the digital customer experience strategy aligned to commercial growth, scalability, and customer centricity. You will develop and lead a multi-year, value-based digital roadmap and build a high-performance, inclusive...
$111k - $309.2k
...campaign development leads (CDL) on Experience Plan to inform strategic campaign strategy (content strategy, content... ...aligned to brand objectives and customer needs. Responsible for maintaining... ...campaign and tactic). Lead Blueprint Ops in collection of data sets in...Full timePart timeWork at officeLocal areaImmediate startWorldwide$80k - $95k
...Senior Manager, Customer Experience At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our... ...-in-class service. Leadership & Team Development Lead, coach, and develop a team of Customer Experience professionals....Local areaFlexible hours$144.16k - $216.24k
...one choice.Global Consolidated Customer Data & AI Lead The Global... ...locally, translating Data & AI strategy into scalable business impact... ...Chain, Regulatory, and Customer Experience to translate data needs into... ...to commercial and functional leaders.Manage day-to-day Focus...Local area- ...Retail Customer Service Lead (Key Holder) PetSmart... ...Summary PetSmart's Experience Lead (Retail Customer... ...mission, values, and strategy. This role is expected... ...onboarding, mentoring, and coaching for growth as well as... ...when the Experience Leader is not available Delegate...Hourly payWeekly payMinimum wageFull timeLocal areaImmediate startWeekend workAfternoon shift
- Five Below is seeking a Customer Experience Manager to lead store operations under the Store Manager, focusing on Wow the Customer, front-end operations, cash management, cleanliness and safety. You will mentor associates, drive sales, manage staffing and schedules, and...Hourly pay
- ...branch's performance, including sales, profitability, customer experience, and operations. You will coach and develop the branch team, manage staffing,... ...consultations, and drive market share through targeted sales strategies while aligning with Valley’s culture. This role...
- ...prepare the floor and stock room for the day. You will assist customers, process returns, refunds, and price updates while maintaining... ...records. The role emphasizes delivering a distinctive customer experience and collaborating with team members to ensure service...Shift work
- ...Abercrombie & Fitch Co. is seeking a Key Lead in Rockaway, NJ, to ensure quality customer experience in-store. The role includes supervising the floor, coaching the team, and driving performance through effective operations. Key responsibilities involve conducting opening...
$144.16k - $216.24k
Global Consolidated Customer Data & AI Lead At Bayer we’re visionaries... ..., translating Data & AI strategy into scalable business impact... ...Chain, Regulatory, and Customer Experience to translate data needs into... ...to commercial and functional leaders. Manage day‑to‑day Focus markets...Local area- ...Description SUMMARY : The Consumer Strategy Lead role is responsible for... ...strategic thinker, and collaborative leader with proven experience in strategy creation, stakeholder engagement... ...strategies to achieve deposit, new customer, and revenue growth. Analyze...Work at officeWork from home
- ...the backbone for execution and decision-making at the senior leadership level. The position offers exposure to transactions, partnerships, divestments, portfolio strategy, and Board-level interactions, fostering ownership and accountability for #J-18808-Ljbffr Tevapharm
- ...something special. The Role The Guest Relations Manager is the face and the host of the club. You own the entire member and guest experience every touchpoint, physical and digital, from the moment someone walks through the door to the way we show up in their inbox and...Weekend workAfternoon shift
- ...lifecycle stages, set GTN targets, and define customer segmentation with investment guidance, collaborating... ..., Sales, Finance, Promotions and Customer Ops to optimize pricing. Requirements include 5+ years in pricing strategy, with a strong analytical mindset, and a...
$16.92 - $17.42 per hour
...Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring... ...mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting...Hourly payFull timeTemporary workLocal areaHome officeFlexible hoursNight shift- ...help direct front-end operations under the Store Manager and Customer Service Manager. You will wow customers, drive sales, manage cash... .... The position requires at least 1 year of management experience, strong communication, and the ability to multitask while maintaining...
- ..., consistent data that the business trusts. You will report to the Director of IT, AI, Analytics & Automation, driving data capability, coaching stewards, and fostering a culture where good data is everyone’s responsibility, #J-18808-Ljbffr Solstice Advanced Materials
- ...driving team performance. You will be responsible for leading, coaching, and developing a team of call center representatives,... ...Qualifications What you will need to have: At least 2 years of experience in a call center environment with individual goals. At least...Monday to FridayWeekend work
$139.9k - $233.1k
...shared technology services to deliver stronger experiences and measurable value. As the Technology Strategy Leader, you will connect enterprise priorities to clear... ...committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving...Full timeLocal areaWork from home$130k - $160k
...Performance Excellence Leader can be based at one of... .... You support and coach site leadership teams... ...Every day), translating strategy into daily operational... ...related field.8+ years of experience in a manufacturing... ...side-by-side with our customers to make our cutting-edge...Temporary workLocal areaFlexible hoursShift work- ...Soccer Academy in Fairfield, NJ, seeks a Head Travel/Club Soccer Coach & Club Director to lead our boys' soccer program and manage... ...to oversee multiple teams and programming, ensuring a positive experience for players at every level. The role combines coaching, leadership...
- Warby Parker, in-house Optical team, seeks an Optical Manager to lead our Opticians and deliver exceptional customer experiences. You will coach and mentor the team while consulting customers on eyewear choices and prescription terms. The role emphasizes coaching, product...
- ...revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties... ...prospects through strategic sales strategies focusing on customers in target markets... ...of directly related or closely related experience. 3 - 5 years of Management and/or...Worldwide
$103k - $148k
SUMMARYOwn end-to-end pricing strategy execution for assigned therapeutic areas. Build brand... ...roles, set GTN targets, and define customer segmentation with customer-level investment... ..., Customer Operations.EDUCATION AND EXPERIENCE REQUIREMENTSBachelor’s in Business, Finance...Full timeTemporary workLocal area
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