Case Manager I

Job Description

Job Description

Coordinated Entry Case Manager

Summary

To complete/enter data into HMIS (Homeless Management Information System) and complete Coordinated Entry Assessments to assure a high level of data quality across the system, and to serve as liaison with consumers and homeless service providers.

Position Type

Non-Exempt/Full-time

Essential Functions

• Enter client data in the LSNDC HMIS Data Base
• Work with System Administrator in generating required reports
• Develop expertise in using the Advanced Reporting Tool

• Complete program intakes forms
• Refer consumers to eligible services
• Establish a rapport to engage consumers to services
• Report any significant concerns to Supervisor
• Maintain training requirements

• Develop and maintain a comprehensive housing and resource database.

• Maintain assigned program records.
• Projects and duties as assigned

Competencies

1. Communication Proficiency
2. Accountability for Others
3. Balanced Decision Making
4. Leading Others
5. Flexibility
6. Initiative
7. Analysis of Data
8. Problem Management

Supervisory Responsibility

This position has no supervisory responsibilities

Required Education and Experience

Proficiency in a range of computer skills. High School diploma required but a college degree in social sciences or a related field preferred and experience with the homeless population. Excellent Communication and Interpersonal skills. Ability to work under supervision but also independently

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit, use hands, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee can sometimes be exposed to weather conditions. The noise level in the work environment is usually moderate.

Volunteers of America South Central Louisiana, Inc. offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.

Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.