Maintenance Manager

Job Description

Job Description

S&L Hospitality is currently hiring a Maintenance Manager for this location. Ideal candidates are able to work between the hours of 7am and 11pm, including weekends and holidays, according to the business needs of the property. There may be times where work and attention is needed outside of these hours. Prior experience in maintenance in a similar role is required, candidates should also be self-motivated, have the ability to work independently, have an eye for detail, and strong organization and communication skills.

The Maintenance Manager role is a hands-on leadership role that is responsible for on property maintenance of guest rooms, building facilities or grounds as assigned by the General Manager. Such responsibilities might include but are not limited to daily cleaning and upkeep; preventative maintenance; small repairs and tasks; special projects; and communicating larger maintenance needs to the General Manager. This position will also oversee those team members within the maintenance department and will work closely with other departmental leaders and team members. 

*This role is subject to a background check as it relates to the responsibilities of the role. 

DUTIES AND RESPONSIBILITIES

• Ensuring the best possible lodging experience for each guest, within the framework of the hotel’s operating guidelines.
• Must wear proper maintenance uniform and name tags while on duty. Uniform and appearance must be professional and neat at all times.
• Install small maintenance items as needed for repair, under the direction of the General Manager.
• Complete tasks and assignments on the daily maintenance checklist.
• Complete maintenance request or provides status updates on work orders within 24 hours of assignment.
• Complete preventative maintenance program on a timely basis and as assigned.
• Respond to maintenance related emergencies as requested.
• Must become familiar and knowledgeable of hotel layout, guest room locations
• Report any unusual or guest maintenance related problems / issues to the leadership team (i.e., FOM, GM, HSKP Mgr) immediately if you are not able to resolve the problem or issue.
• Become familiar and knowledgeable with hotel’s safety policies and emergency procedures to include emergency evacuation procedures. Become familiar with accident prevention policies to include any OSHA related chemical handling (SDS sheets).
• Ensures that all guest laundry washers & dryers, vending machines and common areas are kept clean daily.
• Helps to maintain a clean and organized maintenance workshop and storerooms.
• Be flexible as there may be times that business demands make it necessary to alter your work schedule.
• Follow all safety and security related guidelines, policies and practices as required by S & L Hospitality and/or the brand. Participate in any safety related training programs throughout the year (i.e. HazCom, Blood Borne Pathogens, Emergency Evacuation, etc.) as required by S & L Hospitality’s Human Resources & Benefits Director or the brand.
• Ability to obtain and maintain CPO certification, if applicable based on amenities of the hotel
• Common interior guest area duties might include but are not limited to:
  • Paint walls, ceilings, doors and window trim, as needed
  • Performs Preventative Maintenance (PM) as directed by manager and GM.
• Common exterior guest area duties might include but are not limited to:
  • Clear trash and empty property trash containers daily
  • Sweep and clean sidewalks (trash and/or weather related)
  • Clear debris from parking lot, landscaping and dumpster area daily.
  • Ensures that exterior perimeter area of hotel building and grounds are clean by use of a blower and/or power washer.
• Maintain complete knowledge of the facility, services, and local areas
• Communicate pertinent guest info to designated departments
• Complete all items as listed on shift checklists
• Train and develop team members within the maintenance department and serve as the leader of the department in absence of a Maintenance Manager or Chief Engineer including but not limited to interviewing, training, performance reviews, payroll preparation as the supervisor of the department
• Assist other departments as required and additional duties as assigned

QUALIFICATIONS

• High School Diploma or equivalent, preferably continued education relating to the role.
• Must be at least 18 years of age or older
• Effective decision making
• Strong communication skills
• Good organizational and time management skills
• Ability to maintain effective working relationships with team
• Must be able to multi-task and prioritize with excellent follow up skills and customer service
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Ability to solve practical problems
• Ability to obtain and maintain any necessary certificates or license as designated by S&L Hospitality, the Brand, or state/local/federal requirements.

ENVIRONMENTAL AND PHYSICAL REQUIREMENTS

• Ability to stand, sit, and walk frequently throughout shift
• Exposure to frequent noises such as two-way radios, washing machine, dryer
• Ability to lift, push/pull, carry up to 15 lbs. frequently, up to 50 lbs. often
• Exposure to chemicals that are used to sanitize and clean laundry related items
• Exposure to indoor/outdoor elements including heat, humidity, wet, and dampness
• Ability to lift up to and carry 50 lbs. often
• Ability to lift up to 100 lbs. occasionally
• Ability to bend at the waist and work on knees often
• Ability to reach over head
• Ability to stand for long periods of time
• Ability to walk at least three flights of stairs
• Ability to work long hours, as needed (i.e. emergency repairs)

Benefits such as:

At S&L Hospitality, culture is not just another buzz word we throw around lightly. The culture that has been built at S&L is at the base of everything we do, and we want to find team members that will not only meet our job requirements but also fit the culture of our company. S&L Hospitality has been built on the foundation of family and creating lasting, positive relationship. Our mission is to create a lasting impression doesn't just stop at our guests - we also take care of our team! 

For all team members:

• Eligibility to enroll in the 401(k) after 6 months of service - with company match!*

• Flexible scheduling.
• On-the-job training.
• Paid Time Off - begin accruing day one!* 
• Holiday Pay when working one of our designated Company Holidays
• Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. View our website for more information on our locations. 
• Travel discounts available through properties within our current portfolio. View our website for more information about our brands and independent locations. 

For regular full time team members/leadership team:

• We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws. *Seasonal team members may not be eligible to PTO and other benefits due to length of employment.