Medical Assistant Lead -Ortho/Spine/Hand/Podiatry

Under general supervision as a Team Lead, coordinates the daily support operations of a single clinical area or group. Primarily acts as a Medical Assistant and performs the full duties associated with this role. Is a resource for other support staff and may fill in for staff as needed to provide appropriate coverage of the department. Takes lead role in ensuring department workflow is of a high quality. Primary Responsibilities Serves as a skilled clinical/administrative support resource for team members Assumes leadership duties while performing nonexempt support tasks Evaluates daily schedules and ensures coverage during absences Implements and adjusts operational procedures within established guidelines Guides staff on workflow execution and suggests improvements Supports performance reviews and monitors service quality (e.g., phone systems) Acts as point of contact for patient issues and may supervise in manager's absence Required Qualifications High School diploma or equivalency certificate (e.g., GED, HiSET, TASC Test) from an accredited institution or governmental unit Experience typically acquired through 2+ years in a clinical setting with 1+ years as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience). In depth knowledge of specialty's area Proven solid interpersonal skills with the ability to interact effectively with patients and medical professionals Proven sound judgment with the ability to work and make decisions in a fast-paced environment Preferred Qualifications American Heart Association Basic Life Support (BLS) is solidly preferred if the job is in a patient-facing clinical capacity Advanced Cardiac Life Support (ACLS) may be required based on specialty Compensation and Benefits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Equal Employment Opportunity Statement UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Drug Test Requirement UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr