Product Manager

Job Overview Wolters Kluwer Tax & Accounting seeks a customer-focused Product Manager that will define and execute product strategy, roadmap priorities, and measurable business outcomes for Wolters Kluwer's professional tax preparation portfolio. This role focuses on understanding customer needs, validating product-market fit, and delivering solutions that help tax professionals efficiently prepare compliant tax returns and improve firm productivity. You will partner closely with Engineering, UX, Product Marketing, Sales, Customer Success, and Support to deliver innovative solutions that solve meaningful customer problems and create measurable business value. The ideal candidate brings prior product management experience, a customer-obsessed mindset, and the ability to leverage AI and agentic tools as force multipliers across the product development lifecycle. Hiring Team Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Responsibilities Manage the development, enhancement, and lifecycle of assigned tax product capabilities, ensuring alignment with customer needs, regulatory requirements, and business objectives. Partner with one or more Scrum teams to apply Agile practices, participate in product and sprint planning activities, and help ensure delivery remains aligned with customer and business outcomes. Conduct product discovery activities, including customer interviews, market research, competitive analysis, and Voice of Customer (VOC) programs to identify opportunities and validate product-market fit. Partner with Product Marketing, Sales, Customer Success, and other stakeholders to support successful product launches and commercialization efforts. Contribute to product positioning, messaging, pricing, packaging, and customer value articulation. Collaborate with UX and engineering teams to deliver intuitive, efficient experiences that simplify tax preparation workflows and improve customer satisfaction. Translate customer problems, market insights, and strategic priorities into clear product requirements, user stories, and roadmap investments. Define and execute migration and transition strategies that support customer adoption of new capabilities, modernization initiatives, and movement to solutions that match customer needs. Monitor product adoption, customer satisfaction, retention, migration, and usage metrics to identify opportunities for continuous improvement and portfolio growth. Track regulatory and industry changes, assessing impacts and partnering with stakeholders to ensure timely delivery of compliance-related enhancements. Prepare and communicate product plans, priorities, roadmap updates, migration progress, and business outcomes to leadership and key stakeholders. Leverage AI and agentic tools to accelerate customer research, competitive analysis, documentation, experimentation, and product discovery activities. Utilize AI to support product planning, prioritization, research synthesis, market analysis, and content generation. Qualifications Bachelor's degree in Business, Computer Science, Information Technology, Accounting, Finance, or a related field (or equivalent practical experience). 2+ years of experience in Product Management, Product Ownership, Business Analysis, or a related software product role. Ability to gather customer feedback, analyze business needs, and translate insights into product requirements and roadmap priorities. Strong analytical and problem‑solving skills with the ability to leverage data and customer insights to support decision‑making. Ability to manage product backlogs, defining user stories, and prioritizing competing customer and business needs. Strong communication, collaboration, and stakeholder management skills with the ability to work effectively across technical and non‑technical teams. Customer‑centric mindset with a passion for understanding user workflows and delivering solutions that drive customer value and business outcomes. Ability to manage multiple priorities and adapt in a fast‑paced, Agile environment. Understanding of AI and generative AI concepts with the ability to leverage AI across discovery, experimentation, planning, and execution activities. Compensation Compensation: $68,900.00 - $118,050.00 USD. This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Benefits Medical, Dental, & Vision Plans 401(k) FSA/HSA Commuter Benefits Tuition Assistance Plan Vacation and Sick Time Paid Parental Leave Full details of our benefits are available upon request. Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Company Culture and Values If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert‑validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud‑based, AI‑powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential. With a nearly 190‑year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. Diversity, Equity, and Inclusion As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well‑being are important to us. Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Well‑being: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. Equal Opportunity Statement We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. Privacy Notice GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page. #J-18808-Ljbffr