Clinical Administrator

Title: Clinical Administrator
Location: Remote
Duration: 6 months - Temp to Perm role.
Shift time: Standard
Description & Requirements
We're seeking a Clinical Administrator to support the Kansas Home and Community-Based Services Program (HCBS).

About the program:
Join our team and make a meaningful impact by supporting individuals in their homes and communities! Our Home and Community-Based Services (HCBS) program provides essential care and assistance to individuals with disabilities, seniors, and those in need of daily living support. We are dedicated to promoting independence, dignity, and quality of life by delivering personalized services that help individuals thrive in community settings.

As a Clinical Administrator, you'll play a crucial role in:
• Scheduling assessments and accommodations for the population served
• Respond to phone and email inquiries with contractual turnaround times
• Provide high level customer support to internal and external customers
• Data Entry

Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.

Minimum Requirements
- High school diploma, GED, or equivalent required.
- 1-2 years of relevant experience required.
- 6 months to 1 year of experience coordinating and scheduling assessments , appointments, or other high-volume activities.
- 6 months to 1 year of experience in a clinical, customer service, or call center environment.
Preferred Requirements
- Clinical office experience
- 1+ year of experience coordinating and scheduling assessments or appointments.
- 1+ year of experience in a clinical, customer service, or high-volume call center setting.

Home Office Requirements
- *** provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity
- Minimum 5 Mbps upload speeds
- Private and secure workspace