Sales Representative

Sales Representative

Location: Ferndale, Washington Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. Travel: Approximately one week every six weeks

Syndel has been a global leader in fish health and nutrition solutions for more than 50 years. Headquartered in Ferndale, Washington, with an additional office in Nanaimo, British Columbia, Syndel develops, manufactures, and distributes high-quality pharmaceutical, health, and nutrition products for the global aquaculture industry.

As the world's population grows, the need for safe, healthy, and sustainable sources of protein continues to increase. Aquaculture has an important role to play in meeting that demand. Syndel supports the sustainable growth of the industry through a portfolio of safe, effective, and high-quality products for fish reproduction, disease prevention, anesthesia, nutrition, and biosecurity.

Aquaculture is growing, and Syndel is growing with it. Join our team and help shape the future of your career and the global food supply.

Position Overview

Syndel is seeking an enthusiastic and motivated Sales Representative to join our growing team of fish health and nutrition professionals in Ferndale, Washington.

This is a consultative sales position focused on customer service, problem-solving, and long-term relationship development. The Sales Representative will work closely with customers to understand their operational needs, provide accurate product information, recommend appropriate solutions, and support customers throughout the sales and order-fulfillment process.

Success in this position requires a willingness to develop a strong understanding of Syndel's products, customers, and the aquaculture industry. Previous experience in sales or aquaculture is beneficial but not required. Syndel will provide the training and support needed to build the relevant technical and industry knowledge.

The ideal candidate is curious, personable, organized, and comfortable communicating with customers. An interest in science, fish health, aquaculture, or technical products is particularly valuable.

Key Responsibilities

• Responding to customer inquiries by telephone and email regarding product availability, pricing, quotations, orders, applications, and shipment status
• Proactively contacting current and prospective customers to identify needs, develop opportunities, and strengthen business relationships
• Preparing and following up on sales quotations and customer orders
• Recommending appropriate products and solutions based on customer needs
• Maintaining accurate and timely customer, sales, and order information
• Coordinating with Logistics, Operations, Technical Services, and other internal teams to ensure customers receive accurate information and responsive service
• Following up on open quotations, customer requests, and sales opportunities
• Developing a thorough understanding of Syndel's products, their applications, and the aquaculture industry
• Sharing customer feedback, market observations, and sales opportunities with the broader sales team
• Participating in sales meetings, product training, trade events, and industry activities
• Traveling approximately one week every six weeks to visit customers, aquaculture facilities, distributors, and industry events
• Performing other sales and administrative duties as assigned

Preferred Attributes

• A strong desire to learn and develop professionally
• Technical aptitude and an interest in science-based products
• Strong problem-solving and critical-thinking skills
• A proactive, energetic, and self-motivated approach
• Excellent organization and attention to detail
• Confidence and professionalism when communicating with customers
• Accountability and a willingness to take ownership of responsibilities
• Adaptability in a growing and changing business environment
• An ability to manage competing priorities and respond effectively to challenges
• A strong commitment to customer service
• A collaborative approach and commitment to teamwork
• An interest in continuous personal and professional growth

Qualifications

• Associate degree or higher preferred
• Previous experience in sales, customer service, account management, aquaculture, agriculture, animal health, pharmaceuticals, or a related industry preferred but not required
• Excellent verbal, written, and interpersonal communication skills
• Ability to establish and maintain effective professional relationships with customers and colleagues at all organizational levels
• Strong business judgment, attention to detail, and professionalism
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
• Ability to learn technical product information and communicate it clearly to customers
• Ability to work independently while contributing effectively within a collaborative team environment
• Ability and willingness to travel approximately one week every six weeks
• Valid driver's license and ability to travel within the United States and internationally, as required

Equal Employment Opportunity

Syndel is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other status protected by applicable law.