Service Writer

Job Title

Coordinates the equipment repair process by writing and assigning repair work orders.

Role And Responsibilities

Creates and assigns repair work orders. Assists drivers with equipment repair requests. Keys invoice information and issues purchase orders within approved limits. Audits work orders for completeness and accuracy. Contact vendors to schedule warranty repairs and follows up on services provided. Performs minor repairs on equipment as needed. Ensures regular maintenance and cleanliness of premises. Establishes and maintains positive working relationships to meet or exceed customer expectations. Receives/carries out instructions. Maintains regular and predictable attendance. Performs other duties as assigned.

Required Skills/Abilities

Excellent verbal and written communication skills. Proficient with Microsoft Office Suite or related software.

Qualifications And Education Requirements

Associates degree; or one to two years of related experience and/or training; or equivalent combination of education and experience

Physical Requirements

Must be able to lift up to 10 pounds at times.

Certificates, Lucenses, And Registrations

Valid driver's license, Class A CDL preferred Forklift Certification

Work Environment

The nature of the environment is one in which the employee may come in contact with outside weather conditions, vibrations, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, excessive noise levels, and extreme cold or extreme heat.

Other

Safety shoes (composite or stell toe) required.