Customer Service Manager

Job Overview We’re hiring a Customer Service Manager at 84 Lumber located at 4330 S Decatur Blvd, Las Vegas, NV 89103. The role assists salespeople in managing customer accounts, resolves inquiries and complaints, orders and processes materials, and handles back charging. Location & Language Bilingual (English/Spanish) preferred. Benefits Monthly performance incentives (both store and personal-level bonus potential) Paid Time Off (PTO), sick and personal days Medical, dental and vision insurance Holiday pay Flexible Spending Accounts (FSA) for medical and dependent care Annual profit sharing and 401(k) with employer match (based on company profits) Discounts on building materials and other retail partnerships Responsibilities Customer Service Strong Communication Skills Detail Oriented Sourcing Material Accounts Receivable Qualifications Interface with customers, providing updates on delivery and schedules Facilitate the resolution of problems and issues between customers and production Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries Direct order entry/processing, ensuring orders are placed to the floor correctly and efficiently Provide support to sales and customers with pricing information and other inquiries Other duties assigned by management #J-18808-Ljbffr 84 Lumber Company