Universal Banker, bilingual Korean-English

Job Description

Job Description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a UNIVERSAL BANKER opportunity with a California-chartered commercial bank headquartered in Southern California, serving individuals, professionals, and small- to medium-sized businesses with a full range of deposit, lending, treasury management, and SBA financing solutions. The Bank is known for its relationship-focused approach, personalized service, and commitment to helping businesses and communities grow through customized financial solutions and local decision-making. The Bank is committed to Employee Development, and offers a Strong Benefits Package.

The UNIVERSAL BANKER is responsible for the specific duties listed below.

Your specific duties will include:

• Handling all teller functions and routine transactions.
• Handling customer calls, inquiries, and routine requests.
• Balancing all check and cash transactions daily.
• Maintaining a strong working knowledge of the bank's products and services.
• Assisting in the daily review of branch reports (e.g., overdrafts, new accounts, and closed accounts).
• Placing holds on check deposits in accordance with policy.
• Contacting customers appearing on the NSF report regarding potential deposits to cover items.
• Contacting customers appearing on the Overdraft Report.
• Finalizing decisions on NSF items according to instructions from the Branch Manager and/or Operations Officer.
• Processing returned items from the Federal Reserve for proper resolution to customer accounts.
• Responding to Verification of Deposit (VOD) requests.
• Updating and maintaining customer accounts for change-of-address requests.
• Resolving online banking customer complaints and technical issues.
• Processing debit card orders and requests.
• Providing dual control for armored car cash shipments and deposits.
• Assisting in locating and resolving teller cash differences.
• Answering incoming calls and routing them to the appropriate personnel.
• Assisting the Operations Officer as needed or requested.
• Performing additional duties as assigned by management.
• Fully complying with all bank policies, procedures, and regulatory requirements (e.g., Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, etc.), and completing all mandatory training.

Required qualifications for the position include:

• Working knowledge of branch operations and banking procedures.
• Ability to deal tactfully and effectively with diverse customers.
• Proficiency in basic computer applications and core banking software.
• Strong interpersonal, written, and verbal communication skills.

Preferred qualifications for the position include:

• Bilingual proficiency in English and Korean.
• Bachelor's degree in a relevant field.
• Minimum of one year of experience in branch banking.

Pay Rate Range : $19.00 -$22.00/hour + Benefits

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit .

We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy

#BankTeller #BankBranch #UniversalBanker #BilingualKorean #CSS Company Description

Workway was created specifically to service the hiring needs of banks, credit unions, mortgage, and related financial services firms. A well-established, trusted name in the financial industry, we are known not only as the staffing service of choice for employers, but also as a reliable, well-connected place for our employees to find great job opportunities. For our clients, this means that we have an extensive referral database that has been built over the years by satisfied employees.

Company Description

Workway was created specifically to service the hiring needs of banks, credit unions, mortgage, and related financial services firms. A well-established, trusted name in the financial industry, we are known not only as the staffing service of choice for employers, but also as a reliable, well-connected place for our employees to find great job opportunities. For our clients, this means that we have an extensive referral database that has been built over the years by satisfied employees.