Assistant F&B Manager

Job Description

Job Description

El Capitan Hotel is a choice location for off-the-beaten-path exploration. A luxurious translation of a road trip pit stop, the hotel features 114 guest rooms, a historic theater, and four distinct dining experiences, all reflective of California's Central Valley.

What you'll do:

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
• Assist the F&B team in planning, organizing, and coordinating all food and beverage activities within the hotel
• Assist in the development of departmental objectives, policies, procedures, and strategies
• Assist in training F&B staff on service standards, menu knowledge, upselling techniques, and other essential skills
• Hold staff accountable throughout their shifts for job performance through consistent oversight and follow-ups as needed
• Support ongoing staff development to improve overall performance and foster a culture of continuous learning
• Ensure immediate response is given to guest comments and concerns and apply corrective measures when necessary
• Demonstrate a working understanding of labor cost control through effective scheduling and proactive management
• Monitor and maintain inventory levels for food, beverages, and other supplies, ensuring timely reordering to avoid shortages
• Ensure compliance with health and safety regulations, as well as food handling and sanitation practices
• Suggest and implement strategies to enhance service efficiency and guest experience
• Assist in monitoring financial performance, including revenue generation, cost control, and budget adherence
• Analyze operational problems, such as theft and wastage, and assist the F&B Managers to establish procedures to alleviate these problems
• Ensure staff has a complete understanding of their job requirements and sufficient training after holding them accountable for results
• Support personnel actions such as hiring, performance discussions, and staff check-ins, consulting with HR and management as necessary
• Assist in the development and implementation of special projects as assigned
• Maintain a high level of cleanliness and awareness of safety in the work area
• Ensure that all equipment is maintained in good, safe working condition; arrange for equipment purchases and repairs as needed
• Supervise the outlet in the absence of outlet leaders
• Ensure open lines of communication with staff, all departments, and upper management at all times via email, online applications, meetings, etc., to ensure all needs of the restaurant are met

QUALIFICATIONS

• 2+ years of related experience in the hospitality industry preferred
• Ability to work flexible hours with a schedule that includes weekends

COMPETENCIES

● Must be able to speak, read, write, and understand the primary language(s) of the workplace.
● Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
● Strong written and verbal communication skills; ability to write routine reports and correspondence.
● Ability to speak effectively after guests and groups of co-workers.
● Ability to navigate and operate computer and Point of Sale (POS) systems.
● Ability to apply concepts of math including addition, subtraction, multiplication, and division.
● You are a leader. You’re dedicated to developing your team and creating a holistic sense of mission.
● You believe that good hospitality is an experience, not just a transaction.
● You believe in learning and personal growth; you show up as a contributor, not a spectator.
● You have a solutions-oriented mindset and the confidence to make fast-paced decisions.
● You’re excellent with time management and can function effectively in a dynamic environment.
● You have a strong work ethic and the ability to work both autonomously and with a team.

ABOUT NEW WATERLOO

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.