Showroom Manager

Job Overview The Showroom Manager will oversee recruiting, training, and mentoring staff to excel at every stage of the sales process—from initial contact to project completion and after‑sales support. Additionally, the role requires a strategic mindset to identify new business opportunities, implement innovative sales strategies, and ensure the highest standards of product presentation within the showroom. Benefits Work‑Life Balance: Showrooms operate Monday through Friday 10:00 am to 6:00 pm and Saturday, 10:00 am to 5:00 pm; closed on Sundays. Team Members follow a five‑day rotating schedule, including two Saturdays per month. Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement. Paid Time Off: Generous vacation accrual and paid time off policies. Holidays: 7 paid holidays per year, in addition to 2 floating holidays. Compensation: Competitive base salary with opportunities for monthly variable compensation. Health Benefits: Visual Comfort covers the majority of employee medical premiums and offers competitive vision and dental coverage available starting the first day of the month following your start date. Insurance: Company‑provided life insurance and short‑term disability coverage. Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date. Responsibilities Provide support, coaching and direction to ensure comprehensive understanding of Visual Comfort & Co’s approach to sales, customer service, and showroom operational procedures. Partner and foster a strong collaborative working relationship with all members of the business including Business Development Specialists. Create and manage a proactive sales and business development approach to target and convert new prospective customers. Utilize and analyze available sales and operations data to drive sales behaviors and priorities. Work with the Visual Comfort & Co marketing team to identify and develop events in the local market. Maintain a clean, visually appealing, and well‑organized showroom environment to support sales objectives. Collaborate with the Visual Merchandising and Operations teams to effectively merchandise and manage showroom inventory. Develop expertise in the company's point‑of‑sale and operating systems and provide training to staff as needed. Coordinate with internal departments to ensure successful execution of showroom product resets, buildouts, and installations. Ensure the showroom is prepared for business and operational at the start of each business day. Consistently provide updates on store performance, including sales figures, returns, inventory aging, personnel matters, and request support when necessary. Prepare monthly reports in accordance with company protocols and timelines. Maintain accurate records of showroom inventory, sales activity, and banking transactions. Qualifications 3+ years’ management and sales experience in luxury home furnishings, lighting, or building materials. Background in interior design, custom home products, or lighting required. College degree. Proven leadership and motivational abilities. Strong organizational and follow‑up skills. Maintains professional demeanor. Creative with strong design sense. Capable of handling multiple priorities. Strong analytical and decision‑making skills. Proficient in point‑of‑sale systems. Discreet with confidential information. Skilled in customer service operations. Flexible schedule, including Saturdays. Consistently upholds Visual Comfort’s brand values and service standards. Compensation Compensation Range: $99,000 - $110,000. Compensation is based on individual factors, including skill set, relevant experience, and work location. EEO Statement Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity and expression, genetic information, or any other legally protected status. Employment Eligibility To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment‑based immigration sponsorship for this role. Likewise, Visual Comfort & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). #J-18808-Ljbffr Visual Comfort & Co.